What Reporting Is For
Why organisations ask every person to report incidents, near misses and hazards.
8 min
Activities: 0 of 2
Information that only you have
Managers cannot see every corner of a workplace. The people who do the work see the loose handrail, the leaking valve and the load that nearly fell. If they do not report it, the organisation does not know. Reporting turns what one person saw into information the whole organisation can use.
This course teaches you what to report, how to classify it, how to write a clear report, and how a good reporting culture is built. It starts here, with the reason for all of it.
Four reasons to report
Two examples
Example 1: the loose grating. A technician notices a floor grating that moves when stepped on. He reports it with a photograph from his phone. Maintenance fixes it the same day. Nobody is ever hurt, and nobody remembers it. That is what success looks like.
Example 2: the unreported slip. Several workers slip on the same wet ramp over a month. Nobody reports it because nobody is hurt. Then a worker carrying a gas cylinder slips and breaks an ankle. The investigation finds the ramp had been a known problem for weeks.
Why we report
Reporting turns what one person saw into information the whole can use. Many reports from one area can show a . A report is about a , not a complaint about a person.
Why did the broken ankle on the wet ramp happen?