Culture Is What Happens Under Pressure

A working definition, and why stated values are poor evidence.

12 min

Safety culture is the set of shared assumptions, values and behaviours that determine how safety is treated when there is a cost to treating it well. Everything else — posters, values statements, lanyard slogans — is climate, and climate changes faster than culture.

Where culture shows itself

  • What happens to the person who stops the job.
  • Whether near misses are reported when reporting is inconvenient.
  • Whether a supervisor can say "not today" to a client and be supported.
  • What gets discussed first when the shift handover is rushed.

Measuring it honestly

Perception surveys are useful if the results are published and acted on; if not, the second survey tells you only how many people have stopped believing the first one mattered. Triangulate: survey data, interview themes, reporting rates and their trend, action closure times, and what an outsider observes in the first hour on site.

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