Why Task Risk Sits with the Supervisor

The layers of risk assessment in an organisation, and why the task level is where most harm is prevented or allowed.

11 min

Activities: 0 of 2

Organisations assess risk at several levels. At the top, a site or facility risk assessment looks at major hazards: fires, explosions, structural collapse, toxic releases. In the middle, procedures and generic assessments describe how routine work should be done. At the bottom is the task: this crew, this equipment, this location, today.

Most injuries happen at the task level. The person who knows the task, the crew and today's conditions best is the frontline supervisor. That is why this course treats the supervisor as the owner of task risk. Managers and safety advisers support the supervisor, but they are rarely standing at the job when it changes.

Three levels of risk assessment

Major hazards and the systems that control them: plant design, emergency arrangements, the permit system. Usually owned by senior management and engineers. Reviewed every few years or after change.

Worked example: a good generic assessment, a bad day

A water treatment plant had a well-written generic assessment for replacing dosing pump hoses. On the day, the usual technician was on leave. His replacement had changed hoses on a different pump model. It was raining, so the crew worked under a temporary cover with poor light. A chemical line upstream had not been fully drained. The generic assessment was correct, but none of these task-level facts were in it. The technician received a chemical splash to the face shield. The investigation found that nobody had checked the generic assessment against the day.

Worked example: the supervisor who checked

At a warehouse, a supervisor was given a generic assessment for racking repairs. She noticed that the area under the damaged bay was still being used by forklift traffic, which the assessment assumed would be closed. She arranged a closure with the warehouse manager before work started. The difference between the two cases is not the paperwork. It is the supervisor matching the paper to the day.

Match the assessment to its level

  • Explosion risk across the whole process area
  • Standard method for changing a pump seal
  • Changing the seal on pump 3 today with a new crew member in the rain

A generic assessment for a routine job is well written. What is the supervisor's main task-level duty?

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