Accident & Incident Investigation Training
Code
ST-112
Type
Classroom
Duration
5
Modules
5
Skill Level
Expert
Language
EN
Max
10
Certificate
Yes
Assessment
No
This course is one of the modules in the Leadership for Safety Excellence program.
Worksite accidents are the last thing an organization would want, but there is a duty to investigate and report them promptly when they occur. Accidents can cause shock and fear among workers and managers. However, they also provide a chance to gather vital information, which can be used to improve health and safety management in a company.
This Accident/Incident Investigation course has been developed for collaborators who are in charge of investigating accidents or incidents in workplaces. The course explains the purpose of accident/incident investigation, and the processes involved. The content also covers the differences between the two causes of accidents: immediate or direct causes, and underlying or root causes. Also, the course teaches how to determine corrective actions and recommendations, which will help prevent recurring accidents.
Traditionally, the field of occupational health & safety has focused on training the worker to avoid accidents. However, a different perspective is now being adopted, which focuses on making the whole organization responsible – managers, supervisors, technicians, etc. This course covers the relationships between different areas and roles in an organization, and how they can help prevent accidents or incidents.
After taking this course, you will be familiarized with the goals and benefits of a proper investigation when dealing with accidents or incidents. You will learn about the necessary preparations, the steps that must be followed, and how to distinguish between immediate and underlying causes. Finally, you will learn how to develop and apply corrective actions.
The following are some key topics covered by this accident/incident investigation training:
- What is the difference between accidents and incidents?
- Why should accidents and incidents be investigated?
- What should the investigation cover?
- Who should be in charge of the investigation?
- What causes accidents?
- Overview of the accident sequence model
- How to report an accident
- How to prepare for an investigation
- How to investigate an accident
The content has been designed for supervisors, but it can help anyone who is involved in health and safety management.
There are no specific requirements for this Course.
Course Outline
What are accidents and incidents?
This chapter defines the terms “accident” and “incident”, which are often used as synonyms. However, there are important differences between both concepts, and collaborators must be aware of them.
Why investigate accidents?
The second chapter explains why companies should conduct an investigation when there is an accident or incident. This chapter also covers the benefits of accident investigation, legal implications, reporting requirements for various accident types, the Worker’s Compensation Act, and how to manage first aid records.
What should be investigated?
An accident means there are underlying problems, even if it was a minor accident with nobody injured. This chapter describes what the investigation should cover while introducing the concept of the accident pyramid.
Who should investigate?
This chapter covers the legal aspects and obligations when investigating a workplace accident.
How are accidents caused?
This chapter discusses common beliefs about the causes of accidents while proposing a model that explains why they happen. There is no single explanation that covers all the possible causes of accidents.
Accident Sequence Model
This chapter explains the Accident Sequence Model, an approach to visualize and interpret events that lead to an accident. The Accident Sequence Model has the following characteristics:
Accidents are viewed as the result of many variables, which interact with each other and the work environment.
The model analyzes the effects, immediate causes, underlying causes, and weak spots of the management system.
Reporting Accidents
Accidents must be reported to supervisors, so they can start an investigation as soon as possible. This chapter discusses why workers do not always report accidents, and how to encourage them to do so.
Preparing for an Accident Investigation
An effective accident investigation requires several preparations. This chapter covers those preparations, and the first steps to follow when an incident happens. The chapter also includes an Accident Directive sample.
The Investigation Process
This chapter covers the four steps of a workplace accident investigation. It is important to note that these stages overlap, and they do not occur in a linear sequence:
- Gathering the facts
- Analysis and evaluation
- Documentation and sharing the findings
- Follow-up
Investigators will be given instructions on how to gather information at the site, how to interview witnesses, and how to analyze the background information. The chapter includes practice exercises, where participants can identify causes and recommend corrective actions. The content also includes a sample Occupational Health & Safety Accident Report/Investigation.
Improving your Health and Safety System
When an accident happens, it means the organization must fix some aspect of its health and safety management. This chapter discusses how to use accident investigation results, to achieve permanent improvements in health and safety management.