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Training catalogue

Administration & Office Management

Professional Administration & Office Management training, delivered in the classroom, online with a trainer, or in-house at your site.

Courses

12

Online courses

11

Classroom and in-house courses

1

Online courses

Email and Telephone Etiquette
Self-paced
Free

Administration & Office Management

Email and Telephone Etiquette

Professional conduct for every channel you use at work: email, telephone, video calls and team chat. Learn to choose the right channel, set the right…

Modules
6 modules
Lessons
31 lessons
Duration
4h 9m
Level
Beginner
Records and Information Management
Self-paced
Free

Administration & Office Management

Records and Information Management

Rated 5.0 out of 55.0(1 review)

Organising an organisation’s information so it can be found, trusted and lawfully disposed of. Covers what makes a record, classification and file…

Modules
6 modules
Lessons
26 lessons
Duration
3h 56m
Level
Beginner
Reception and Front of House
Self-paced
Free

Administration & Office Management

Reception and Front of House

Being the face of the organisation and running reception well. Covers first impressions and professional presence, greeting and managing visitors,…

Modules
6 modules
Lessons
26 lessons
Duration
3h 54m
Level
Beginner
Office Procurement and Supplies
Self-paced
Free

Administration & Office Management

Office Procurement and Supplies

Buying goods and services for an office properly and economically. Covers the purchasing process and delegated authority, specifying requirements,…

Modules
6 modules
Lessons
26 lessons
Duration
3h 57m
Level
Beginner
Office Administration Essentials
Self-paced
Free

Administration & Office Management

Office Administration Essentials

The core skills of running an office well. Covers the administrator’s role and professional conduct, workload and priority management, office systems…

Modules
6 modules
Lessons
26 lessons
Duration
3h 51m
Level
Beginner
Minute Taking and Meeting Support
Self-paced
Free

Administration & Office Management

Minute Taking and Meeting Support

Supporting meetings so that decisions are made and recorded properly. Covers preparation and papers, agenda construction, listening and note-taking…

Modules
6 modules
Lessons
26 lessons
Duration
3h 53m
Level
Beginner
Executive Assistant Skills
Self-paced
Free

Administration & Office Management

Executive Assistant Skills

Working effectively as an executive or personal assistant. Covers the partnership with the executive, gatekeeping and representing them, managing…

Modules
7 modules
Lessons
30 lessons
Duration
5h 57m
Level
Intermediate
Event and Conference Administration
Self-paced
Free

Administration & Office Management

Event and Conference Administration

Planning and running business events that work. Covers defining objectives and scope, budgets and suppliers, venue selection and site visits,…

Modules
7 modules
Lessons
30 lessons
Duration
5h 50m
Level
Intermediate
Diary and Travel Coordination
Self-paced
Free

Administration & Office Management

Diary and Travel Coordination

Managing calendars and arranging travel so that time is used well and journeys work. Covers diary management principles, scheduling across people and…

Modules
6 modules
Lessons
26 lessons
Duration
3h 59m
Level
Beginner
Data Entry, Accuracy and Office Systems
Self-paced
Free

Administration & Office Management

Data Entry, Accuracy and Office Systems

Entering and maintaining data that people can rely on. Covers why data quality matters, sources of error and how to prevent them, checking and…

Modules
6 modules
Lessons
26 lessons
Duration
3h 56m
Level
Beginner
Business Writing and Correspondence
Self-paced
Free

Administration & Office Management

Business Writing and Correspondence

Writing clearly at work so that people understand and act. Covers planning and structure, plain language and grammar that matters, email that gets…

Modules
6 modules
Lessons
26 lessons
Duration
3h 57m
Level
Beginner

Classroom and in-house courses

In-house

Need Administration & Office Management training for a whole team?

We deliver any of these on your site, tailored to your procedures, your equipment and your risks.