Risk Management for Managers

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1. 1

   Risk and the Manager’s Role

   • Risk as the Effect of Uncertainty on Objectives
   • Why Managers Own Risk
   • The Risk Management Process in Outline
   • Business Risk and Its Neighbouring Disciplines
2. 2

   Foundations: ISO 31000 and the Kinds of Business Risk

   • The Eight Principles of ISO 31000
   • The ISO 31000 Framework: Making Risk Management Part of the Organisation
   • Categories of Business Risk
   • Establishing Context and Objectives
3. 3

   Identifying and Analysing Risk

   • Techniques for Finding Risks
   • Writing a Clear Risk Statement
   • Rating Likelihood and Impact
   • The 5×5 Risk Matrix and Inherent and Residual Risk
   • The Limits of Risk Matrices
4. 4

   Evaluating, Treating and Controlling Risk

   • Evaluating Risk Against Risk Appetite and Risk Tolerance
   • Treatment Options for Threats and Opportunities
   • Risk Owners and Action Plans
   • Preventive, Detective and Corrective Controls
5. 5

   Monitoring, Communicating and Leading on Risk

   • The Risk Register as a Living Tool
   • Checking That Controls Work
   • Monitoring Risk with Key Risk Indicators
   • Communicating and Escalating Risk
   • Risk Culture, Manager Behaviour and the Three Lines Model
6. 6

   Putting Risk Management to Work

   • Case: Launching a New Product
   • Case: Losing a Key Supplier
   • Cases: A Key Person Leaves and a Regulation Changes
   • Your Risk Management Routine and Next Steps