Supply Chain Management

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1. 1

   The Supply Chain and How It Is Managed

   • What a Supply Chain Is: Three Flows and Many Tiers
   • Supply Chain Management: Goals and the SCOR View
   • Efficient or Responsive: Matching the Chain to the Product
   • Trade-offs Across the Chain and Total Cost Thinking
   • Roles in the Supply Chain Function and Its Interfaces
2. 2

   Planning Demand and Supply

   • Demand Planning and Forecast Error
   • The Bullwhip Effect
   • Sales and Operations Planning (S&OP)
   • From Demand Plan to Supply Plan: MRP, DRP and Time Fences
   • Sharing Information: POS Data, VMI, CPFR and EDI
3. 3

   Sourcing in the Supply Chain

   • Where Sourcing Fits in the Supply Chain
   • Local, Regional or Global: Weighing Landed Cost and Lead Time
   • Seeing and Supporting Suppliers Beyond Tier 1
   • Responsible Sourcing: Labour, Integrity and Traceability
4. 4

   Inventory Across the Chain

   • Where Inventory Sits in the Chain
   • Inventory, Turns and Cash
   • Service Levels and Lead Time
   • Lean, Agile and Postponement
5. 5

   Logistics: Warehousing, Transport and Trade

   • The Warehouse and Its Core Processes
   • Transport Modes, Containers and Consolidation
   • Incoterms® Rules: What They Settle and What They Do Not
   • Shipping Documents, Customs and Third-Party Logistics
   • Reverse Logistics: Returns, Repair and Recovery
6. 6

   Performance, Risk and Improvement

   • Supply Chain KPIs: Measuring What Matters
   • Supply Chain Risk and Resilience
   • Supply Chain Systems and Master Data
   • Sustainable Supply Chains
   • Integrated Case: A Spare-Parts Supply Chain