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Programme

First-Time Manager

For people who have just started to manage a team. You learn to lead, delegate, manage performance, coach, handle difficult conversations and make good decisions.

Cours
7 cours
À votre rythme
36 h 54 min

Cours de ce programme

C'est l'ordre que nous suggérons. Vous pouvez commencer par n'importe quel cours.

  1. 1
    En ligne, à votre rythmeManagement et leadership

    Leadership Fundamentals

    What leadership actually consists of, beyond position and personality. Covers the difference between leading and managing, leadership styles and when each fits, building trust and credibility, setting direction and…

    3 h 52 minGratuit
  2. 2
    En ligne, à votre rythmeManagement et leadership

    Managing People and Performance

    The practical work of managing individuals well. Covers setting expectations and objectives, one-to-ones and ongoing feedback, performance reviews that are worth holding, diagnosing and addressing underperformance,…

    5 h 50 minGratuit
  3. 3
    En ligne, à votre rythmeManagement et leadership

    Delegation and Time Management

    Getting the right things done and building capacity in others. Covers prioritisation and where management time actually goes, planning and protecting time for important work, delegating properly, managing interruptions…

    3 h 52 minGratuit
  4. 4
    En ligne, à votre rythmeManagement et leadership

    Coaching and Developing People

    Growing capability in others rather than solving everything yourself. Covers the coaching mindset and when it applies, questioning and listening skills, coaching conversation structures, giving developmental feedback,…

    5 h 49 minGratuit
  5. 5
    En ligne, à votre rythmeManagement et leadership

    Managing Difficult Conversations and Conflict

    Handling the conversations most people avoid, and the conflict that follows when they do. Covers why difficult conversations are avoided and what avoidance costs, preparing and structuring them, managing emotion,…

    5 h 43 minGratuit
  6. 6
    En ligne, à votre rythmeManagement et leadership

    Decision Making and Problem Solving

    Making better decisions and solving problems properly rather than treating symptoms. Covers decision types and how to match process to importance, cognitive biases and how to counter them, structured problem solving and…

    5 h 52 minGratuit
  7. 7
    En ligne, à votre rythmeManagement et leadership

    Team Building and Motivation

    Building groups that work well together and want to. Covers what distinguishes a team from a group, the stages of team development, psychological safety and the conditions for high performance, what actually motivates…

    5 h 56 minGratuit

Un cours suivi avec un formateur compte comme terminé dès que le formateur vous marque présent à sa session en direct en ligne. Une participation en présentiel n'est pas encore comptée ici.

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