Programme
First-Time Manager
For people who have just started to manage a team. You learn to lead, delegate, manage performance, coach, handle difficult conversations and make good decisions.
- Cours
- 7 cours
- À votre rythme
- 36 h 54 min
Cours de ce programme
C'est l'ordre que nous suggérons. Vous pouvez commencer par n'importe quel cours.
- 1En ligne, à votre rythmeManagement et leadership
Leadership Fundamentals
What leadership actually consists of, beyond position and personality. Covers the difference between leading and managing, leadership styles and when each fits, building trust and credibility, setting direction and…
3 h 52 minGratuit - 2En ligne, à votre rythmeManagement et leadership
Managing People and Performance
The practical work of managing individuals well. Covers setting expectations and objectives, one-to-ones and ongoing feedback, performance reviews that are worth holding, diagnosing and addressing underperformance,…
5 h 50 minGratuit - 3En ligne, à votre rythmeManagement et leadership
Delegation and Time Management
Getting the right things done and building capacity in others. Covers prioritisation and where management time actually goes, planning and protecting time for important work, delegating properly, managing interruptions…
3 h 52 minGratuit - 4En ligne, à votre rythmeManagement et leadership
Coaching and Developing People
Growing capability in others rather than solving everything yourself. Covers the coaching mindset and when it applies, questioning and listening skills, coaching conversation structures, giving developmental feedback,…
5 h 49 minGratuit - 5En ligne, à votre rythmeManagement et leadership
Managing Difficult Conversations and Conflict
Handling the conversations most people avoid, and the conflict that follows when they do. Covers why difficult conversations are avoided and what avoidance costs, preparing and structuring them, managing emotion,…
5 h 43 minGratuit - 6En ligne, à votre rythmeManagement et leadership
Decision Making and Problem Solving
Making better decisions and solving problems properly rather than treating symptoms. Covers decision types and how to match process to importance, cognitive biases and how to counter them, structured problem solving and…
5 h 52 minGratuit - 7En ligne, à votre rythmeManagement et leadership
Team Building and Motivation
Building groups that work well together and want to. Covers what distinguishes a team from a group, the stages of team development, psychological safety and the conditions for high performance, what actually motivates…
5 h 56 minGratuit
Un cours suivi avec un formateur compte comme terminé dès que le formateur vous marque présent à sa session en direct en ligne. Une participation en présentiel n'est pas encore comptée ici.
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