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Programme

Quality Manager

How to run a quality management system day to day. You learn ISO 9001, document control, internal audits to ISO 19011, problem solving with 8D, supplier quality and continuous improvement.

Cours
8 cours
À votre rythme
39 h 16 min

Cours de ce programme

C'est l'ordre que nous suggérons. Vous pouvez commencer par n'importe quel cours.

  1. 1
    En ligne, à votre rythmeManagement de la qualité

    ISO 9001 Foundations

    The quality management standard explained for people who have to work to it. Covers the seven quality management principles, risk-based thinking, the process approach, and how conformity is demonstrated day to day.

    3 h 50 minGratuit
  2. 2
    En ligne, à votre rythmeManagement de la qualité

    Process Mapping and Turtle Diagrams

    Making how work actually happens visible, so it can be managed and improved. Covers process identification and sequence, flowcharts and swimlanes, turtle diagrams, value stream mapping, and using maps to find the…

    3 h 54 minGratuit
  3. 3
    En ligne, à votre rythmeManagement de la qualité

    Document Control and Records Management

    Making sure the right version reaches the point of use and the evidence survives. Covers the document lifecycle, version and change control, distribution and obsolescence, writing documents people can use, and record…

    3 h 39 minGratuit
  4. 4
    En ligne, à votre rythmeManagement de la qualité

    Internal Auditing to ISO 19011

    Planning and conducting management system audits that find real weaknesses. Covers the audit programme and risk-based scheduling, preparation and checklists, evidence gathering and interviewing, writing findings that…

    5 h 55 minGratuit
  5. 5
    En ligne, à votre rythmeManagement de la qualité

    Nonconformity and 8D Problem Solving

    Handling nonconforming output and solving the problems behind it. Covers identification and containment, disposition and concession, the eight disciplines method, distinguishing occurrence from escape causes, and…

    6 h 8 minGratuit
  6. 6
    En ligne, à votre rythmeManagement de la qualité

    Supplier Quality Management

    Controlling the quality of what you buy. Covers supplier selection and approval, specifying requirements properly, incoming control and its alternatives, supplier performance measurement, audit and development, and…

    6 h 8 minGratuit
  7. 7
    En ligne, à votre rythmeManagement de la qualité

    Cost of Poor Quality

    Quantifying what failure actually costs so that improvement competes for resources. Covers the four quality cost categories, finding the hidden costs, the one-ten-hundred rule, building a credible cost model, and using…

    5 h 48 minGratuit
  8. 8
    En ligne, à votre rythmeManagement de la qualité

    Continuous Improvement and Kaizen

    Building an improvement capability rather than running improvement projects. Covers waste identification, PDCA and A3 problem solving, running a kaizen event, standard work and sustaining gains, and the leadership…

    3 h 54 minGratuit

Un cours suivi avec un formateur compte comme terminé dès que le formateur vous marque présent à sa session en direct en ligne. Une participation en présentiel n'est pas encore comptée ici.

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