Incident Reporting & Investigation
How to report, classify and investigate workplace incidents and near misses — from first response and evidence gathering to causal analysis, SMART corrective actions and lessons learned. For anyone who reports incidents, and for supervisors and HSE staff who investigate them.
Les quatre niveaux
Chaque niveau s'appuie sur le précédent.
- 1Sensibilisation
- 2Connaissances
- 3Savoir-faire
- 4Maîtrise
Savoir-faire et Maîtrise se prouvent au travail, pas par un cours : un évaluateur de votre organisation vous valide sur corp.icompetent.com.
Les cours pour cette compétence arrivent. En attendant, parcourez le catalogue de cours.
Ce que vous apprendrez
- Explain why every incident and near miss must be reported, and what actual versus potential severity means
- Classify incidents correctly as fatality, LTI, RWC, MTC, FAC or near miss, and identify high-potential (HiPo) events
- Apply the correct first-response sequence: make safe, care for people, preserve the scene, notify
- Gather evidence using the 4 Ps, interview witnesses to understand rather than blame, and build a factual timeline
- Analyse immediate and underlying causes using 5-Whys, fishbone and barrier-based methods matched to incident severity
- Write SMART corrective actions with owners and due dates, verify their effectiveness, and share transferable lessons learned
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