Operating Discipline & Shift Handover
How to hand over a shift so nothing is lost between crews — the written and verbal handover, plant status and abnormal line-ups, live permits, overrides and inhibits, log-keeping discipline and the fatigue that makes shift change the weakest moment of the day. For operators, technicians, supervisors and anyone who takes or gives control of running plant.
50m
Total time
4
Competency levels
12
Lessons
What you'll learn
- Explain why incomplete shift handover is a recurring contributor to major process incidents.
- Describe the principles of an effective handover: written plus verbal, face to face, two-way questioning, protected overlap time.
- Apply a structured handover checklist covering plant status, abnormal line-ups, live permits, overrides and inhibits, ongoing jobs and standing instructions.
- Keep contemporaneous, factual operating logs and maintain an accurate override and inhibit register.
- Recognise how fatigue and time pressure at shift change degrade communication, and apply countermeasures.
- Assess and improve handover quality across a team, treating operating discipline as a leadership responsibility.
Curriculum
Progress through each competency level in order.
1
Awareness
- 3mWhy Handover Goes WrongKnowledge
- 3mPrinciples of a Good HandoverKnowledge
- 5mAwareness Check: Why Handover MattersAssessment
2
Knowledge
- 3mWhat Must Always Be Handed OverKnowledge
- 3mLogs, Registers and the Written RecordKnowledge
- 7mKnowledge Check: Content and RecordsAssessment
3
Skill
- 3mRunning the Handover: Sequence and FatigueKnowledge
- 3mAssignment: Give and Document a Structured HandoverAssignment
- 7mSkill Check: Doing the HandoverAssessment
4
Mastery
- 3mOperating Discipline as a Leadership DutyKnowledge
- 3mAssignment: Audit and Improve Handover QualityAssignment
- 7mMastery Assessment: Sustaining Operating DisciplineAssessment
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