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Six Sigma Basics (DMAIC)

A working introduction to Six Sigma for industrial and energy professionals: variation as the enemy of quality, the DMAIC improvement sequence and what each phase produces, voice of the customer and CTQs, typical tools per phase, belts and project selection, and when Six Sigma beats plain PDCA.

54m
Total time
4
Competency levels
12
Lessons

What you'll learn

  • Explain why variation, not just the average, determines quality as the customer experiences it
  • Describe the DMAIC sequence and the key output each phase must produce before the next begins
  • Translate voice of the customer into measurable critical-to-quality (CTQ) characteristics
  • Match typical tools — SIPOC, baseline data collection, cause hypotheses, pilots, control plans — to the right DMAIC phase
  • Summarise the belt structure and what makes a problem a good Six Sigma project
  • Judge when a problem warrants full DMAIC and when plain PDCA is the proportionate choice

Curriculum

Progress through each competency level in order.

1

Awareness

  • Variation: The Enemy of Quality
    Knowledge
    3m
  • What Six Sigma Is — and When to Use It
    Knowledge
    2m
  • Awareness Check: Variation and DMAIC
    Assessment
    7m
2

Knowledge

  • The DMAIC Sequence and What Each Phase Produces
    Knowledge
    3m
  • Voice of the Customer and CTQ Characteristics
    Knowledge
    3m
  • Knowledge Check: DMAIC and CTQs
    Assessment
    8m
3

Skill

  • The DMAIC Toolbox: Typical Tools per Phase
    Knowledge
    3m
  • Frame a DMAIC Project: Charter, SIPOC and CTQ
    Assignment
    3m
  • Skill Check: Running the Phases
    Assessment
    8m
4

Mastery

  • Belts, Project Selection and Choosing the Right Method
    Knowledge
    3m
  • Build and Defend a Project Selection Portfolio
    Assignment
    3m
  • Mastery Check: Six Sigma Judgement
    Assessment
    8m

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