Six Sigma Basics (DMAIC)
A working introduction to Six Sigma for industrial and energy professionals: variation as the enemy of quality, the DMAIC improvement sequence and what each phase produces, voice of the customer and CTQs, typical tools per phase, belts and project selection, and when Six Sigma beats plain PDCA.
54m
Total time
4
Competency levels
12
Lessons
What you'll learn
- Explain why variation, not just the average, determines quality as the customer experiences it
- Describe the DMAIC sequence and the key output each phase must produce before the next begins
- Translate voice of the customer into measurable critical-to-quality (CTQ) characteristics
- Match typical tools — SIPOC, baseline data collection, cause hypotheses, pilots, control plans — to the right DMAIC phase
- Summarise the belt structure and what makes a problem a good Six Sigma project
- Judge when a problem warrants full DMAIC and when plain PDCA is the proportionate choice
Curriculum
Progress through each competency level in order.
1
Awareness
- 3mVariation: The Enemy of QualityKnowledge
- 2mWhat Six Sigma Is — and When to Use ItKnowledge
- 7mAwareness Check: Variation and DMAICAssessment
2
Knowledge
- 3mThe DMAIC Sequence and What Each Phase ProducesKnowledge
- 3mVoice of the Customer and CTQ CharacteristicsKnowledge
- 8mKnowledge Check: DMAIC and CTQsAssessment
3
Skill
- 3mThe DMAIC Toolbox: Typical Tools per PhaseKnowledge
- 3mFrame a DMAIC Project: Charter, SIPOC and CTQAssignment
- 8mSkill Check: Running the PhasesAssessment
4
Mastery
- 3mBelts, Project Selection and Choosing the Right MethodKnowledge
- 3mBuild and Defend a Project Selection PortfolioAssignment
- 8mMastery Check: Six Sigma JudgementAssessment
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