Supplier Performance & Quality

How to qualify, measure, develop and — when necessary — exit suppliers. For buyers, contract holders, quality engineers and anyone who depends on supplier delivery and quality in industrial operations.

Browse more skills

52m

Total time

Competency levels

Lessons

What you'll learn

Explain why supplier qualification screens technical, financial and HSE capability before award
Interpret supplier scorecards built on on-time-in-full, quality-reject and responsiveness KPIs
Apply Kraljic-style segmentation to choose the right management approach for each supplier
Run a structured corrective-action process when a supplier fails to perform
Plan supplier audits and development actions proportionate to risk and spend
Evaluate dual-sourcing and exit options for critical or failing suppliers

Curriculum

Progress through each competency level in order.

Awareness

Why Supplier Performance Matters
Knowledge
2m
Supplier Qualification and Onboarding
Knowledge
2m
Awareness Check: Supplier Basics
Assessment
7m

Knowledge

Supplier KPIs and Scorecards
Knowledge
2m
Supplier Segmentation: Managing Different Suppliers Differently
Knowledge
3m
Knowledge Check: KPIs and Segmentation
Assessment
8m

Skill

Audits, Escalation and Corrective Action
Knowledge
3m
Build and Review a Supplier Scorecard
Assignment
3m
Skill Check: Managing Underperformance
Assessment
8m

Mastery

Dual Sourcing, Contingency and Exit Planning
Knowledge
3m
Supply Risk and Exit Plan for a Critical Supplier
Assignment
3m
Mastery Check: Sourcing Strategy Judgement
Assessment
8m

Reviews

No one has reviewed this skill yet. If you have worked through it, yours would be the first.

There are no published reviews for this course yet.

Write a review

Checking your account…

Ready to build Supplier Performance & Quality?

Create a free account on iCompetent and start progressing through the levels today.