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Presencial · Con formadorHealth, Safety & EnvironmentPrincipianteCertificado

STCW Crowd and Crisis Management Training

This training covers crowd management, crisis response and human behaviour on passenger ships. Learners explore emergency procedures, communication, leadership, passenger safety, use of resources and ways to manage stress during an emergency.

Módulos
21
Máximo de participantes
20
Idioma
EN

Emergencies on passenger ships can affect many people at once. Clear communication, calm leadership and an understanding of human behaviour help crew members support passenger safety and respond in an organised way. This training helps learners understand their roles during emergencies. They will practise ways to guide passengers, communicate with others and help control the response.

Qué suele abarcar

  1. 1

    Passenger-Ship Emergencies

    • Types of emergencies on passenger ships
    • Emergency procedures and plans
    • Crew roles and responsibilities
  2. 2

    Crowd Behaviour

    • Human behaviour in an emergency
    • Factors that affect crowd movement
    • Passenger needs and clear instructions
  3. 3

    Guiding and Controlling Passengers

    • Directing passengers towards muster stations
    • Supporting movement to embarkation stations
    • Maintaining order and passenger safety
  4. 4

    Communication

    • Giving clear and timely information
    • Listening and confirming instructions
    • Maintaining communication during an emergency
  5. 5

    Leadership and Coordination

    • Demonstrating leadership under pressure
    • Coordinating with crew members
    • Using available resources effectively
  6. 6

    Crisis Response

    • Assessing the situation
    • Controlling the response to emergencies
    • Adjusting actions as conditions change
  7. 7

    Stress and Preparedness

    • Recognising signs of excessive stress
    • Managing stress during an emergency
    • Reviewing actions and lessons learned

Esta página describe lo que suele abarcar la formación. Cada proveedor de formación puede cambiar el contenido, la duración y el orden para adaptarlos al grupo. Confirme el contenido final con el proveedor de formación antes de reservar.

Código
Tipo
Presencial
Módulos
21
Nivel
Principiante
Idioma
EN
Máximo de participantes
20
Certificado
Sí
Evaluación
No

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