Coaching & Constructive Feedback
How to grow people through coaching conversations and honest feedback: choosing coaching over telling, running GROW conversations, giving SBI feedback, balancing recognition with development, and receiving feedback well.
Los cuatro niveles
Cada nivel se basa en el anterior.
- 1Sensibilización
- 2Conocimiento
- 3Habilidad
- 4Dominio
Habilidad y Dominio se demuestran en el trabajo, no con un curso: un evaluador de su organización le da su aprobación en corp.icompetent.com.
Los cursos de esta competencia están en camino. Mientras tanto, consulte el catálogo de cursos.
Qué aprenderá
- Explain the difference between coaching and telling, and choose the right approach for the situation
- Structure a coaching conversation using the GROW sequence: Goal, Reality, Options, Will
- Deliver specific, blame-free feedback using the Situation-Behaviour-Impact (SBI) model
- Balance recognition and developmental feedback so both are frequent, genuine and useful
- Apply the timeliness and privacy rules that keep feedback safe to give and easy to hear
- Receive feedback non-defensively and model that behaviour for the team
¿Quiere desarrollar la competencia Coaching & Constructive Feedback?
Haga un curso que desarrolle esta competencia. Cuando lo termine, el nivel aparecerá en su perfil.