STCW Crowd and Crisis Management Training
This training covers crowd management, crisis response and human behaviour on passenger ships. Learners explore emergency procedures, communication, leadership, passenger safety, use of resources and ways to manage stress during an emergency.
- Modules
- 21
- Participants max.
- 20
- Langue
- EN
Emergencies on passenger ships can affect many people at once. Clear communication, calm leadership and an understanding of human behaviour help crew members support passenger safety and respond in an organised way. This training helps learners understand their roles during emergencies. They will practise ways to guide passengers, communicate with others and help control the response.
Ce qu'elle couvre habituellement
- 1
Passenger-Ship Emergencies
- Types of emergencies on passenger ships
- Emergency procedures and plans
- Crew roles and responsibilities
- 2
Crowd Behaviour
- Human behaviour in an emergency
- Factors that affect crowd movement
- Passenger needs and clear instructions
- 3
Guiding and Controlling Passengers
- Directing passengers towards muster stations
- Supporting movement to embarkation stations
- Maintaining order and passenger safety
- 4
Communication
- Giving clear and timely information
- Listening and confirming instructions
- Maintaining communication during an emergency
- 5
Leadership and Coordination
- Demonstrating leadership under pressure
- Coordinating with crew members
- Using available resources effectively
- 6
Crisis Response
- Assessing the situation
- Controlling the response to emergencies
- Adjusting actions as conditions change
- 7
Stress and Preparedness
- Recognising signs of excessive stress
- Managing stress during an emergency
- Reviewing actions and lessons learned
Cette page décrit ce que la formation couvre habituellement. Chaque prestataire de formation peut modifier le contenu, la durée et l'ordre pour s'adapter au groupe. Confirmez le contenu final avec le prestataire de formation avant de réserver.
Organismes de formation qui la dispensent
- Maersk TrainingSvendborg, DenmarkDemander un devis
Autres cours : Santé, sécurité et environnement (HSE)
Autres cours avec un formateur dans le même domaine.
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