Office and Executive Administrator

Courses in this program

This is the order we suggest. You can start with any course.

1. 1
   Online, self-pacedAdministration & Office Management

   Office Administration Essentials

   The core skills of running an office well. Covers the administrator’s role and professional conduct, workload and priority management, office systems and processes, handling confidential information, supporting…

   3h 51mFree
2. 2
   Online, self-pacedAdministration & Office Management

   Business Writing and Correspondence

   Writing clearly at work so that people understand and act. Covers planning and structure, plain language and grammar that matters, email that gets read, letters and formal correspondence, reports and proposals, writing…

   3h 57mFree
3. 3
   Online, self-pacedAdministration & Office Management

   Email and Telephone Etiquette

   Professional conduct for every channel you use at work: email, telephone, video calls and team chat. Learn to choose the right channel, set the right tone, reply on time, protect confidential information, speak clearly…

   4h 9mFree
4. 4
   Online, self-pacedAdministration & Office Management

   Diary and Travel Coordination

   Managing calendars and arranging travel so that time is used well and journeys work. Covers diary management principles, scheduling across people and time zones, protecting and prioritising time, booking travel and…

   3h 59mFree
5. 5
   Online, self-pacedAdministration & Office Management

   Minute Taking and Meeting Support

   Supporting meetings so that decisions are made and recorded properly. Covers preparation and papers, agenda construction, listening and note-taking technique, styles of minutes, recording decisions and actions, handling…

   3h 53mFree
6. 6
   Online, self-pacedAdministration & Office Management

   Records and Information Management

   Organising an organisation’s information so it can be found, trusted and lawfully disposed of. Covers what makes a record, classification and file plans, naming and version control, retention schedules and disposal,…

   3h 56mFree
7. 7
   Online, self-pacedAdministration & Office Management

   Executive Assistant Skills

   Working effectively as an executive or personal assistant. Covers the partnership with the executive, gatekeeping and representing them, managing information and inbox, preparing them for meetings and board work,…

   5h 57mFree

A live online or classroom course counts as finished when you have attended a live online session of it.