Process Automation Awareness

A practical introduction to business-process automation for industrial and energy professionals: what workflow tools, approval routing, robotic process automation and scheduled integrations can and cannot do, how to spot good candidates, and how to deliver, own and measure an automation honestly.

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54m

Total time

Competency levels

Lessons

What you'll learn

Explain what business-process automation is, the common tool types, and what automation cannot fix
Apply a simplify-first mindset so a wasteful process is improved before it is automated
Score candidate processes for volume, rule clarity, stability, error rate and judgement content
Sequence an automation delivery from process mapping through pilot, measurement, scale and support
Design exception handling and human-in-the-loop checkpoints for approvals and high-consequence steps
Assign ownership, documentation and access control, and measure benefit in time and errors rather than bot counts

Curriculum

Progress through each competency level in order.

Awareness

What Process Automation Is
Knowledge
3m
Automation Does Not Fix a Broken Process
Knowledge
2m
Awareness Check: Automation Basics
Assessment
7m

Knowledge

Spotting Good Automation Candidates
Knowledge
3m
The Delivery Sequence
Knowledge
3m
Knowledge Check: Candidates and Delivery
Assessment
8m

Skill

Exceptions and the Human in the Loop
Knowledge
3m
Score and Design One Automation Candidate
Assignment
3m
Skill Check: Rules, Exceptions and Control
Assessment
8m

Mastery

Ownership, Support and Honest Benefit
Knowledge
3m
Automation Review and Benefit Case
Assignment
3m
Mastery Check: Leading Automation
Assessment
8m

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