People Management Essentials
The foundations of managing people for new and aspiring first-line managers: making the shift from doing to leading, setting clear expectations, running effective 1:1s, adapting your style, and building trust.
49m
Total time
4
Competency levels
12
Lessons
What you'll learn
- Explain how the manager's role differs from the individual contributor's role, and what a first-line manager actually owns
- Set clear, checkable expectations for outcomes, standards and deadlines, and confirm shared understanding
- Plan and run regular 1:1 conversations that surface obstacles early and follow up on agreed actions
- Adapt your leadership style to each person's competence and confidence for the task at hand
- Describe the behaviours that build or erode trust in a team, and avoid the most common new-manager mistakes
Curriculum
Progress through each competency level in order.
1
Awareness
- 2mFrom Doing to LeadingKnowledge
- 2mWhat First-Line Managers Actually OwnKnowledge
- 7mAwareness Check: The Manager's RoleAssessment
2
Knowledge
- 2mSetting Clear ExpectationsKnowledge
- 2mRunning Effective 1:1sKnowledge
- 8mKnowledge Check: Expectations and 1:1sAssessment
3
Skill
- 2mAdapting Your Style to the Person and the TaskKnowledge
- 3mPractice: Expectation-Setting and a 1:1 CycleAssignment
- 8mSkill Check: Applying the ToolsAssessment
4
Mastery
- 3mBuilding Trust and Avoiding the Classic New-Manager MistakesKnowledge
- 3mCapstone: 90-Day Team Leadership PlanAssignment
- 7mMastery Assessment: Leading in the Real WorldAssessment
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