On-the-Job Training & Instruction
How to teach a task properly at the workplace: preparing to instruct, using the four-step job instruction cycle, explaining the key points and the reasons behind them, letting the learner practise under supervision, and knowing when someone is not yet competent.
54m
Total time
4
Competency levels
12
Lessons
What you'll learn
- Explain why most workplace skill is transferred by colleagues and what goes wrong when that transfer is unstructured
- Prepare to instruct by breaking a task into steps and key points, gathering the tools and the correct procedure, and making the area safe
- Apply the four-step job instruction cycle: prepare the learner, present the operation, try-out performance, follow up
- Check understanding with questions that reveal what the learner actually knows, and correct performance without taking over the task
- Adapt your instruction to the learner's experience and language, and recognise when someone is not yet competent
- Record what was covered and distinguish friendly encouragement from formal assessment by an authorised assessor
Curriculum
Progress through each competency level in order.
1
Awareness
- 3mHow Skill Actually Moves Around a WorkplaceKnowledge
- 3mPreparing to InstructKnowledge
- 7mAwareness Check: Why and How We PrepareAssessment
2
Knowledge
- 3mThe Four-Step Job Instruction CycleKnowledge
- 3mTeaching the Why, Not Just the SequenceKnowledge
- 8mKnowledge Check: The Instruction CycleAssessment
3
Skill
- 3mWatching the Learner Work — Correcting Without Taking OverKnowledge
- 3mPractice: Instruct a Real Task End to EndAssignment
- 8mSkill Check: Running the SessionAssessment
4
Mastery
- 3mAdapting, Judging Competence and RecordingKnowledge
- 3mCapstone: Build and Run a Task Instruction PackageAssignment
- 7mMastery Assessment: Judgement in Workplace InstructionAssessment
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