On-the-Job Training & Instruction

What you'll learn

• Explain why most workplace skill is transferred by colleagues and what goes wrong when that transfer is unstructured
• Prepare to instruct by breaking a task into steps and key points, gathering the tools and the correct procedure, and making the area safe
• Apply the four-step job instruction cycle: prepare the learner, present the operation, try-out performance, follow up
• Check understanding with questions that reveal what the learner actually knows, and correct performance without taking over the task
• Adapt your instruction to the learner's experience and language, and recognise when someone is not yet competent
• Record what was covered and distinguish friendly encouragement from formal assessment by an authorised assessor

Curriculum

Progress through each competency level in order.