Meeting Facilitation

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1. 1

   The Facilitator’s Role

   • What Facilitation Is
   • Facilitator, Chair and Participant
   • Meeting Types and Their Purpose
   • Roles That Make a Meeting Work
2. 2

   Designing the Meeting

   • Setting Clear Outcomes
   • Designing a Process Agenda
   • Choosing Participants and Pre-Work
   • The Room, Layout and Materials
   • Designing a Half-Day Workshop
3. 3

   Opening and Running the Meeting

   • Opening the Meeting Well
   • Ground Rules and Working Agreements
   • Keeping Time and Focus
   • Questions, Paraphrasing and Summarising
   • Making the Group’s Work Visible
4. 4

   Techniques for Group Thinking

   • Diverge, Then Converge
   • Methods for Wider Participation
   • Generating Ideas Together
   • Organising Ideas Into Themes
   • Prioritising Options
5. 5

   Reaching and Recording Decisions

   • Deciding How to Decide
   • Consensus, Consent and Testing Agreement
   • Closing an Item: Decisions and Actions
   • Ending the Meeting and Following Up
6. 6

   Group Dynamics, Virtual and Hybrid Meetings

   • Dominant and Quiet Participants
   • Disagreement and Conflict in the Room
   • Common Disruptions and How to Respond
   • Facilitating Virtual Meetings
   • Hybrid and Multicultural Meetings
7. 7

   Putting Facilitation to Work

   • Evaluating and Improving Your Meetings
   • Facilitating a Review of Past Work
   • Case: A Planning Workshop From Start to Finish
   • Case: Repairing a Recurring Team Meeting
   • Your Development as a Facilitator