Key Performance Indicators (KPIs) and Optimisation
Learn how to develop, implement, and use Key Performance Indicators (KPIs) to drive business performance and continuous improvement.
- Duration
- 3 days
- Modules
- 4
- Max students
- 20
- Language
- EN
This course provides a practical framework for developing and using Key Performance Indicators (KPIs) to manage and improve organizational performance. Participants will learn how to select the right KPIs that align with strategic goals, how to collect and report data effectively, and how to use KPI analysis to drive data-driven decision-making and optimization.
Course Outline
Developing Strategic KPIs
- Introduction to Performance Management
- Linking KPIs to Strategy (Balanced Scorecard)
- Workshop: Designing KPIs
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