Contractor and Supplier Management
The business side of buying services and goods from third parties, from defining the need and choosing a sourcing strategy to selecting suppliers, choosing the right contract type and managing delivery, performance, change and payment. Built for contract holders, procurement staff and the managers who rely on suppliers, with realistic cases on variations, claims, supplier failure and disputes. It ends with close-out, lessons learned and how supplier performance should shape the next sourcing decision.
- Módulos
- 7
- Máximo de participantes
- 20
- Idioma
- EN
Qué suele abarcar
- 1
How Contract and Supplier Management Fits Together
- What Contract and Supplier Management Is For
- The Contract and Supplier Lifecycle End to End
- Roles and Accountabilities Across the Lifecycle
- Where Value Leaks and How to Spot It Early
- 2
Need, Market and Sourcing Strategy
- Defining the Need and Writing the Requirement
- The Make-or-Buy Decision
- Supply Market Analysis and Sourcing Strategy
- Segmenting Suppliers with the Kraljic Matrix
- 3
Qualifying and Selecting Suppliers
- Prequalification: Financial Health, Capacity and Quality
- Integrity Due Diligence: Compliance, Anti-Bribery and Sanctions
- Choosing the Tender Route: RFI, RFQ and RFP
- Evaluation Criteria, Weighting and Total Cost of Ownership
- Fair Evaluation, Conflicts of Interest and Gifts
- 4
Contract Types and Key Terms
- Contract Types and How They Shift Risk
- Framework Agreements and Call-Off Orders
- Scope, Deliverables, Acceptance and Payment Terms
- Remedies, Liability and Exit Terms
- 5
Managing Delivery and Performance
- Mobilisation and Supplier Onboarding
- Contract Administration: Meetings, Correspondence and Records
- Designing KPIs, SLAs and Scorecards
- Performance Reviews, Service Credits and Improvement Plans
- Invoice Verification and Payment Control
- 6
Change, Claims, Risk and Disputes
- Controlling Change: Variations, Change Orders and Scope Creep
- Assessing Supplier Claims
- Supply Risk, Single-Source Dependency and Contingency Plans
- Disputes, Escalation and Negotiation in the Contract
- 7
Relationships, Close-Out and the Complete Picture
- Supplier Relationship Management and Collaboration
- Close-Out, Lessons Learned and Supplier Evaluation
- One Contract from Need to Close-Out: A Complete Case
- Building Your Contract Management Practice
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Contractor and Supplier Management
6 h 5 min
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