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Kanban & Flow Management

Visualising work, limiting work in progress and managing flow with Kanban — boards, pull systems, WIP limits, flow metrics, bottlenecks, classes of service and improvement cadences. For anyone whose work arrives faster than it leaves.

54m
Total time
4
Competency levels
12
Lessons

What you'll learn

  • Explain why visualising work on a board with columns as workflow states makes problems visible
  • Describe how work-in-progress limits improve flow, using Little's law qualitatively
  • Distinguish pull systems from push systems and recognise each in practice
  • Interpret the core flow metrics: lead time, cycle time and throughput
  • Identify bottlenecks from board and metric signals and choose sound responses
  • Apply classes of service and improvement cadences to run and evolve a Kanban system

Curriculum

Progress through each competency level in order.

1

Awareness

  • Making work visible: the Kanban board
    Knowledge
    3m
  • Pull, not push
    Knowledge
    2m
  • Awareness check: boards and pull
    Assessment
    7m
2

Knowledge

  • WIP limits and Little's law
    Knowledge
    3m
  • Flow metrics: lead time, cycle time, throughput
    Knowledge
    3m
  • Knowledge check: WIP, Little's law and flow metrics
    Assessment
    8m
3

Skill

  • Bottlenecks and classes of service
    Knowledge
    3m
  • Build and run a Kanban system on real work
    Assignment
    3m
  • Skill check: managing flow under pressure
    Assessment
    8m
4

Mastery

  • Improvement cadences: evolving the system with data
    Knowledge
    3m
  • Lead a data-driven improvement of a flow system
    Assignment
    3m
  • Mastery assessment: stewarding flow
    Assessment
    8m

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