Stakeholder Management
How to identify, analyse and engage the people who can affect — or are affected by — your project or change, using power/interest mapping, tailored engagement plans and explicit expectation management. For engineers, supervisors and project professionals in industrial and energy organisations, and for self-directed learners leading any change.
49m
Общее время
4
Уровни компетенций
12
Уроки
Чему вы научитесь
- Explain who counts as a stakeholder and why unmanaged stakeholders derail otherwise sound work
- Apply the stakeholder cycle — identify, analyse, plan, engage, review — to a live piece of work
- Build a power/interest map and tailor the engagement approach for each quadrant
- Manage expectations explicitly, so stakeholders judge you against what was actually agreed
- Handle difficult stakeholders, including active blockers and silent skeptics, constructively
- Keep a stakeholder map alive as people, priorities and project phases change
Программа
Проходите уровни компетенций по порядку.
1
Awareness
- 2mWho counts as a stakeholder — and why it mattersЗнания
- 2mThe stakeholder cycle: identify, analyse, plan, engage, reviewЗнания
- 7mAwareness check: stakeholders and the cycleОценка
2
Knowledge
- 2mPower/interest mappingЗнания
- 2mTailoring engagement and managing expectationsЗнания
- 8mKnowledge check: mapping and planningОценка
3
Skill
- 3mDifficult stakeholders: blockers and silent skepticsЗнания
- 3mBuild a stakeholder map and engagement planЗадание
- 7mSkill check: engaging real stakeholdersОценка
4
Mastery
- 3mKeeping the map aliveЗнания
- 3mLead a stakeholder review cycleЗадание
- 7mMastery assessment: leading stakeholder managementОценка
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