Project Stakeholders & Communication
How to identify and analyse project stakeholders, plan communication that gives each group what it needs, report status honestly with RAG, and use escalation paths, steering committees and RACI to keep decisions moving. For project managers, engineers and anyone who reports project progress.
47m
Total time
4
Competency levels
12
Lessons
What you'll learn
- Identify project stakeholders and analyse them with a power–interest grid
- Develop a communication plan that defines who needs what information, when and how
- Report project status honestly using defined RAG criteria and recognise the watermelon-report anti-pattern
- Escalate issues through defined paths so decisions are made at the right level, in time to matter
- Explain the role of steering committees and governance boards in project decision-making
- Apply RACI to clarify who is Responsible, Accountable, Consulted and Informed for decisions and deliverables
Curriculum
Progress through each competency level in order.
1
Awareness
- 2mWhy stakeholders make or break projectsKnowledge
- 2mCommunication on a project: who, what, when, howKnowledge
- 7mAwareness check: stakeholders and communicationAssessment
2
Knowledge
- 2mStakeholder analysis: the power–interest gridKnowledge
- 2mThe communication plan, reporting cadence and RAGKnowledge
- 8mKnowledge check: analysis, planning and reportingAssessment
3
Skill
- 2mHonest reporting: watermelons and escalationKnowledge
- 3mBuild a stakeholder register and communication planAssignment
- 7mSkill check: honest status and escalationAssessment
4
Mastery
- 2mGovernance: steering committees and RACIKnowledge
- 3mRun a governance cycle: RACI workshop and steering committee reportingAssignment
- 7mMastery assessment: governance judgementAssessment
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