Negotiation Fundamentals
A practical grounding in preparing, conducting and closing workplace negotiations — from supplier discussions to resource agreements — for professionals in industrial and energy organisations and self-directed learners.
54m
Общее время
4
Уровни компетенций
12
Уроки
Чему вы научитесь
- Explain the difference between positions and interests and why interests unlock agreement
- Prepare for a negotiation by defining objectives, BATNA, walk-away point and the likely ZOPA
- Apply anchoring deliberately and respond to the other party's first offer without being pulled off course
- Trade concessions conditionally so every movement is exchanged for value, never given away free
- Separate the people from the problem to keep relationships intact under pressure
- Close a negotiation cleanly and document what was agreed so it survives contact with reality
Программа
Проходите уровни компетенций по порядку.
1
Awareness
- 3mWhat negotiation really isЗнания
- 2mWin-win, win-lose, and the relationshipЗнания
- 7mAwareness check: negotiation basicsОценка
2
Knowledge
- 3mPreparation: objectives, BATNA, walk-away and ZOPAЗнания
- 3mAnchoring, first offers and conditional concessionsЗнания
- 8mKnowledge check: preparation and tacticsОценка
3
Skill
- 3mRunning the negotiation in the roomЗнания
- 3mAssignment: prepare and conduct a real negotiationЗадание
- 8mSkill check: negotiating in practiceОценка
4
Mastery
- 3mClosing, documenting and mastering the long gameЗнания
- 3mAssignment: lead a significant negotiation end-to-endЗадание
- 8mMastery assessment: negotiation judgementОценка
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