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Negotiation Fundamentals

A practical grounding in preparing, conducting and closing workplace negotiations — from supplier discussions to resource agreements — for professionals in industrial and energy organisations and self-directed learners.

54m
Total time
4
Competency levels
12
Lessons

What you'll learn

  • Explain the difference between positions and interests and why interests unlock agreement
  • Prepare for a negotiation by defining objectives, BATNA, walk-away point and the likely ZOPA
  • Apply anchoring deliberately and respond to the other party's first offer without being pulled off course
  • Trade concessions conditionally so every movement is exchanged for value, never given away free
  • Separate the people from the problem to keep relationships intact under pressure
  • Close a negotiation cleanly and document what was agreed so it survives contact with reality

Curriculum

Progress through each competency level in order.

1

Awareness

  • What negotiation really is
    Knowledge
    3m
  • Win-win, win-lose, and the relationship
    Knowledge
    2m
  • Awareness check: negotiation basics
    Assessment
    7m
2

Knowledge

  • Preparation: objectives, BATNA, walk-away and ZOPA
    Knowledge
    3m
  • Anchoring, first offers and conditional concessions
    Knowledge
    3m
  • Knowledge check: preparation and tactics
    Assessment
    8m
3

Skill

  • Running the negotiation in the room
    Knowledge
    3m
  • Assignment: prepare and conduct a real negotiation
    Assignment
    3m
  • Skill check: negotiating in practice
    Assessment
    8m
4

Mastery

  • Closing, documenting and mastering the long game
    Knowledge
    3m
  • Assignment: lead a significant negotiation end-to-end
    Assignment
    3m
  • Mastery assessment: negotiation judgement
    Assessment
    8m

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