Negotiation Fundamentals
A practical grounding in preparing, conducting and closing workplace negotiations — from supplier discussions to resource agreements — for professionals in industrial and energy organisations and self-directed learners.
54m
Total time
4
Competency levels
12
Lessons
What you'll learn
- Explain the difference between positions and interests and why interests unlock agreement
- Prepare for a negotiation by defining objectives, BATNA, walk-away point and the likely ZOPA
- Apply anchoring deliberately and respond to the other party's first offer without being pulled off course
- Trade concessions conditionally so every movement is exchanged for value, never given away free
- Separate the people from the problem to keep relationships intact under pressure
- Close a negotiation cleanly and document what was agreed so it survives contact with reality
Curriculum
Progress through each competency level in order.
1
Awareness
- 3mWhat negotiation really isKnowledge
- 2mWin-win, win-lose, and the relationshipKnowledge
- 7mAwareness check: negotiation basicsAssessment
2
Knowledge
- 3mPreparation: objectives, BATNA, walk-away and ZOPAKnowledge
- 3mAnchoring, first offers and conditional concessionsKnowledge
- 8mKnowledge check: preparation and tacticsAssessment
3
Skill
- 3mRunning the negotiation in the roomKnowledge
- 3mAssignment: prepare and conduct a real negotiationAssignment
- 8mSkill check: negotiating in practiceAssessment
4
Mastery
- 3mClosing, documenting and mastering the long gameKnowledge
- 3mAssignment: lead a significant negotiation end-to-endAssignment
- 8mMastery assessment: negotiation judgementAssessment
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