Online · Self-pacedFreeManagement & LeadershipBeginnerEnglish
Commercial Awareness for Non-Commercial Staff
A plain-English introduction to the money side of work for engineers, technicians, administrators, HR, IT and support staff who do not work in sales or finance. Learn how your organisation earns revenue, what margin and cash mean, why customers choose you, how scope creep and unrecorded changes erode profit, and how to put a cost on everyday decisions. No finance background is needed.
Taught by iCompetent
- Modules
- 6
- Lessons
- 30
- Duration
- 4h 8m
- Level
- Beginner
- Quizzes
- 6 graded
Industries
Course content
6 modules · 30 lessons · 4h 8m
What commercial awareness means for people outside sales and finance, and the simple chain of customers, revenue, costs and profit that every job sits inside.
- What Commercial Awareness MeansPreview8 min
- Customers, Value and Revenue8 min
- Where the Money Goes: Costs8 min
- Profit: Revenue Minus Costs8 min
- Your Job in the Money Chain8 min
- How a business makes money — quiz7 questions · pass 70%
Topics covered
Commercial Awareness
Profit and Margin
Cash Flow
Customers
Scope and Change Control
Cost of Decisions
Prefer to learn with a trainer?
We deliver the same material as classroom and in-house programmes, tailored to your team and your site.
Browse classroom coursesReviews
No one has reviewed this course yet. If you have taken it, yours would be the first.
There are no published reviews for this course yet.
Write a review
Checking your account…