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Incident Investigation Fundamentals

Running an investigation that finds causes rather than culprits. Covers investigation planning and team selection, evidence gathering, interviewing witnesses, building a timeline, analysing beyond immediate causes and writing a report that produces change.

Taught by Icompetent Solutions

Modules: 7
Lessons: 30
Duration: 5h 54m
Level: Intermediate
Quizzes: 7 graded
Enrolled: 8

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Course content

7 modules · 30 lessons · 5h 54m

What counts as an incident, how deep to investigate, how incidents develop through failed barriers, and how a just culture shapes what people will tell you.

What an Incident Is and Why We Investigate
Preview
11 min
Deciding How Deep to Investigate11 min
How Incidents Happen: Barriers and Layers12 min
Just Culture and Fair Treatment12 min
Why Investigate: Incidents, Causation and Fairness quiz8 questions · pass 70%

Topics covered

Incident Management

Investigation

Evidence

Interviewing

Timeline

Causes

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