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Stakeholder Management

How to identify, analyse and engage the people who can affect — or are affected by — your project or change, using power/interest mapping, tailored engagement plans and explicit expectation management. For engineers, supervisors and project professionals in industrial and energy organisations, and for self-directed learners leading any change.

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49m
Total time
4
Competency levels
12
Lessons

What you'll learn

  • Explain who counts as a stakeholder and why unmanaged stakeholders derail otherwise sound work
  • Apply the stakeholder cycle — identify, analyse, plan, engage, review — to a live piece of work
  • Build a power/interest map and tailor the engagement approach for each quadrant
  • Manage expectations explicitly, so stakeholders judge you against what was actually agreed
  • Handle difficult stakeholders, including active blockers and silent skeptics, constructively
  • Keep a stakeholder map alive as people, priorities and project phases change

Curriculum

Progress through each competency level in order.

1

Awareness

  • Who counts as a stakeholder — and why it matters
    Knowledge
    2m
  • The stakeholder cycle: identify, analyse, plan, engage, review
    Knowledge
    2m
  • Awareness check: stakeholders and the cycle
    Assessment
    7m
2

Knowledge

  • Power/interest mapping
    Knowledge
    2m
  • Tailoring engagement and managing expectations
    Knowledge
    2m
  • Knowledge check: mapping and planning
    Assessment
    8m
3

Skill

  • Difficult stakeholders: blockers and silent skeptics
    Knowledge
    3m
  • Build a stakeholder map and engagement plan
    Assignment
    3m
  • Skill check: engaging real stakeholders
    Assessment
    7m
4

Mastery

  • Keeping the map alive
    Knowledge
    3m
  • Lead a stakeholder review cycle
    Assignment
    3m
  • Mastery assessment: leading stakeholder management
    Assessment
    7m

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