Online · Self-pacedFreeAccounting & FinanceBeginnerEnglish
Credit Control and Collections
A practical beginner course for new credit controllers, collections staff, accounts and sales administrators, and small-business owners who sell to other businesses on credit. Learn to apply a credit policy, set payment terms, check new customers and set limits, run a consistent reminder and call routine, solve invoice disputes, agree payment plans, and handle account stops, insolvency and bad debt. It builds the day-to-day skills; deeper credit analysis is taught in Credit, Liquidity and Market Risk.
Taught by iCompetent
- Modules
- 6
- Lessons
- 30
- Duration
- 4h 21m
- Level
- Beginner
- Quizzes
- 6 graded
- Enrolled
- 1
Course content
6 modules · 30 lessons · 4h 21m
What trade credit and credit control are, why an unpaid invoice costs more than it seems, where credit control sits in the order-to-cash journey, and who does what.
- What Credit Control IsPreview8 min
- Why Unpaid Invoices Hurt a Business9 min
- Where Credit Control Fits in Order-to-Cash8 min
- Who Does What: Sales, Credit Control and Management9 min
- Orientation: quiz6 questions · pass 70%
Topics covered
Credit Control
Collections
Payment Terms
Credit Limits
Invoice Disputes
Bad Debt
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