Розничная торговля, электронная коммерция и потребительские товары.
Курсы
55
Навыки
0
Охрана труда, безопасность и экология (HSE)
Awareness training aligned with the US OSHA rules on handling and storing materials (29 CFR 1910.176, with the construction rules in 29 CFR 1926.250…
Охрана труда, безопасность и экология (HSE)
For managers, supervisors, HSE staff, trainers and evaluators who run a powered industrial truck program under OSHA 29 CFR 1910.178: truck selection…
Менеджмент и лидерство
Follows on from Supply Chain Management. A practical intermediate course for warehouse supervisors and managers, logistics coordinators and…
Менеджмент и лидерство
Follows on from Supply Chain Management, for transport planners, fleet managers and supervisors, and logistics coordinators who buy freight. Learn to…
Менеджмент и лидерство
A practical beginner’s introduction to how goods, information and money move from suppliers to customers, and how to manage that flow as one system.…
Менеджмент и лидерство
Follows on from Supply Chain Management. Learn how to apply human rights and environmental due diligence to suppliers: the UN, OECD and ILO…
Менеджмент и лидерство
Follows on from Supply Chain Management and Operations Management, for planners, buyers and finance staff who set stock policies. Learn to classify…
Менеджмент и лидерство
Follows on from Supply Chain Management. A practical intermediate course for import and export coordinators, buyers, logistics staff and sales…
Менеджмент и лидерство
Follows on from Supply Chain Management, for planners who already know the basics and want to forecast and plan demand properly. Learn to prepare…
Управление персоналом
A practical course for human resources practitioners and managers who handle grievances or are asked to investigate complaints at work. Learn to run…
Бухгалтерский учёт и финансы
A practical introduction to business taxes for finance assistants, buyers, salespeople, office managers and small business owners. Learn how value…
Продажи и маркетинг
A practical course for product managers, product owners and specialists moving into product roles who work on an established product. It covers the…
Продажи и маркетинг
A practical course for marketing, product, sales and commercial managers, analysts and business owners who set or control prices in consumer and…
Менеджмент и лидерство
A practical beginner’s introduction to running the part of any organisation that produces its products and services, in manufacturing and in services…
Управление персоналом
A practical guide for HR staff, line managers and administrators to managing employee exits from resignation to the months after the last day. Learn…
Продажи и маркетинг
A practical introduction to marketing for new marketing staff, small-business owners and anyone who works with a marketing team. Learn how markets…
Управление персоналом
A practical introduction to employer branding for HR, recruitment and communications staff and small-business owners. Learn to research how your…
Администрирование и делопроизводство
Professional conduct for every channel you use at work: email, telephone, video calls and team chat. Learn to choose the right channel, set the right…
Продажи и маркетинг
A practical, beginner-level introduction to marketing online, for small business owners, marketing assistants and anyone who now looks after a…
Продажи и маркетинг
An intermediate course for people who lead or support customer experience work: build evidence-based personas and journey maps, run a voice of the…
Бухгалтерский учёт и финансы
A practical beginner course for new credit controllers, collections staff, accounts and sales administrators, and small-business owners who sell to…
Менеджмент и лидерство
A practical course for anyone at work on saying what you think and need, honestly, directly and respectfully. Learn to tell assertive behaviour from…
Охрана труда, безопасность и экология (HSE)
Managing the hazards of storage and materials handling operations. Covers pedestrian and vehicle segregation, forklift stability and operation,…
Охрана труда, безопасность и экология (HSE)
Addressing the largest single cause of workplace injury. Covers the mechanics of slipping and tripping, floor surface and contamination, footwear…
Управление персоналом
Hiring the right people through a fair and effective process. Covers workforce need and role definition, attraction and sourcing, shortlisting,…
Продажи и маркетинг
Reaching agreement without giving away the value you created. Covers negotiation preparation and leverage, trading rather than conceding, dealing…
Охрана труда, безопасность и экология (HSE)
Reducing musculoskeletal injury by designing the task around the person. Covers the anatomy of back injury, the TILE assessment, risk filters and…
Менеджмент и лидерство
Handling the conversations most people avoid, and the conflict that follows when they do. Covers why difficult conversations are avoided and what…
Управление персоналом
Writing, implementing and maintaining the policy framework that runs an organisation. Covers the purpose and legal status of policies, the core…
Продажи и маркетинг
Responding to resistance without becoming defensive or adversarial. Covers what objections actually signal, a method for handling any objection, the…
Стартапы и предпринимательство
Getting a product to the people who will buy it, repeatably. Covers segmentation and beachhead selection, positioning and messaging, choosing a…
Стартапы и предпринимательство
Turning a rough idea into something worth building a business on. Covers where good opportunities come from, separating an idea from an opportunity,…
Бухгалтерский учёт и финансы
Designing and operating the controls that protect an organisation from loss. Covers the control environment and risk assessment, segregation of…
Управление персоналом
The legal framework managers and HR practitioners work within. Covers employment status and contracts, pay and working time, discrimination and…
Управление персоналом
Handling conduct, capability and grievance matters fairly and defensibly. Covers the employee relations climate, informal resolution, investigation,…
ИТ и программное обеспечение
Turning data into decisions. Covers framing the question, data types and quality, descriptive statistics and distributions, comparison and…
Управление качеством
Measuring what customers actually think and handling complaints so that they strengthen the relationship. Covers satisfaction measurement beyond…
Стартапы и предпринимательство
Finding out whether anyone wants what you intend to build, before you build it. Covers the discovery mindset and getting out of the building, running…
Продажи и маркетинг
Selling by understanding the customer rather than pitching at them. Covers the shift from product selling to consultative selling, buyer psychology…
Бухгалтерский учёт и финансы
Keeping a business solvent. Covers why profit is not cash, the cash conversion cycle, managing inventory, receivables and payables, short-term cash…
Стартапы и предпринимательство
Designing how a business creates, delivers and captures value. Covers the components of a business model, revenue models and pricing, cost structure…
Бухгалтерский учёт и финансы
Planning financially and keeping the plan useful. Covers the purpose of budgets and their behavioural effects, building operating and capital…
Бухгалтерский учёт и финансы
The foundation of every accounting system. Covers the accounting equation, debits and credits, the chart of accounts, journals and ledgers, day books…
Бухгалтерский учёт и финансы
Running the purchase-to-pay and order-to-cash processes accurately and securely. Covers supplier onboarding, invoice processing and matching, payment…
Продажи и маркетинг
Освойте продвинутые стратегии продаж и маркетинга, чтобы увеличить выручку и выстроить долгие отношения с клиентами.
Управление персоналом
Курс даёт руководителям базовые кадровые навыки, необходимые, чтобы управлять своей командой и уверенно решать кадровые вопросы.
Управление персоналом
Полное введение в работу с персоналом. Подходит тем, кто только начинает, и руководителям, которым нужно понять кадровую функцию.
Управление персоналом
Курс даёт участникам основные навыки подбора и проведения собеседований, чтобы привлекать и отбирать лучших специалистов.
Продажи и маркетинг
Полный курс по управлению розничной торговлей: работа магазина, выкладка товара, опыт покупателя и электронная торговля.
Продажи и маркетинг
Курс о подходах и приёмах, которые помогают выстроить и сохранить прочные и долгие отношения с клиентами.
Продажи и маркетинг
Курс для руководителей продаж: навыки, необходимые, чтобы вести, мотивировать и развивать результативную команду продаж.
Охрана труда, безопасность и экология (HSE)
Практическое обучение водителей погрузчиков по OSHA 29 CFR 1910.178(l): теоретические занятия, практическое вождение и оценка работы каждого водителя.
Менеджмент и лидерство
Освойте практические способы вести трудные разговоры и справляться со сложным поведением на работе.
Менеджмент и лидерство
Освойте принципы управления запасами, складского хозяйства и логистики, чтобы улучшить работу цепочки поставок.
ИТ и программное обеспечение
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