Instructor-led
In-House
Sales & Marketing
Advanced Sales & Marketing Techniques
Master advanced sales and marketing strategies to boost your revenue and build lasting customer relationships.
- Duration
- 3 days
- Modules
- 6 modules
- Level
- Expert
Industries
Retail & Consumer Goods
Retail trade, e-commerce and consumer products.
Courses
33
Skills
0
Online courses
See them in the catalogue
Free
Health, Safety & Environment
Warehouse and Forklift Safety
Managing the hazards of storage and materials handling operations. Covers pedestrian and vehicle segregation, forklift stability and operation,…
- Modules
- 6 modules
- Lessons
- 26 lessons
- Duration
- 3h 53m
- Level
- Beginner
Free
Health, Safety & Environment
Slips, Trips and Falls Prevention
Addressing the largest single cause of workplace injury. Covers the mechanics of slipping and tripping, floor surface and contamination, footwear…
- Modules
- 6 modules
- Lessons
- 26 lessons
- Duration
- 3h 51m
- Level
- Beginner
Free
Human Resources
Recruitment and Selection
Hiring the right people through a fair and effective process. Covers workforce need and role definition, attraction and sourcing, shortlisting,…
- Modules
- 7 modules
- Lessons
- 30 lessons
- Duration
- 5h 49m
- Level
- Intermediate
Free
Sales & Marketing
Negotiation and Closing
Reaching agreement without giving away the value you created. Covers negotiation preparation and leverage, trading rather than conceding, dealing…
- Modules
- 8 modules
- Lessons
- 42 lessons
- Duration
- 9h 11m
- Level
- Advanced
Free
Health, Safety & Environment
Manual Handling and Ergonomics
Reducing musculoskeletal injury by designing the task around the person. Covers the anatomy of back injury, the TILE assessment, risk filters and…
- Modules
- 6 modules
- Lessons
- 26 lessons
- Duration
- 3h 53m
- Level
- Beginner
Free
Management & Leadership
Managing Difficult Conversations and Conflict
Handling the conversations most people avoid, and the conflict that follows when they do. Covers why difficult conversations are avoided and what…
- Modules
- 7 modules
- Lessons
- 30 lessons
- Duration
- 5h 43m
- Level
- Intermediate
Free
Human Resources
HR Policies and Procedures
Writing, implementing and maintaining the policy framework that runs an organisation. Covers the purpose and legal status of policies, the core…
- Modules
- 6 modules
- Lessons
- 24 lessons
- Duration
- 3h 31m
- Level
- Beginner
Free
Sales & Marketing
Handling Objections
Responding to resistance without becoming defensive or adversarial. Covers what objections actually signal, a method for handling any objection, the…
- Modules
- 7 modules
- Lessons
- 30 lessons
- Duration
- 5h 57m
- Level
- Intermediate
Free
Startup & Entrepreneurship
Go-to-Market Strategy
Getting a product to the people who will buy it, repeatably. Covers segmentation and beachhead selection, positioning and messaging, choosing a…
- Modules
- 7 modules
- Lessons
- 28 lessons
- Duration
- 5h 33m
- Level
- Intermediate
Free
Startup & Entrepreneurship
From Idea to Opportunity
Turning a rough idea into something worth building a business on. Covers where good opportunities come from, separating an idea from an opportunity,…
- Modules
- 6 modules
- Lessons
- 24 lessons
- Duration
- 3h 34m
- Level
- Beginner
Free
Accounting & Finance
Financial Controls and Fraud Prevention
Designing and operating the controls that protect an organisation from loss. Covers the control environment and risk assessment, segregation of…
- Modules
- 7 modules
- Lessons
- 30 lessons
- Duration
- 6h 1m
- Level
- Intermediate
Free
Human Resources
Employment Law Essentials
The legal framework managers and HR practitioners work within. Covers employment status and contracts, pay and working time, discrimination and…
- Modules
- 7 modules
- Lessons
- 31 lessons
- Duration
- 6h 7m
- Level
- Intermediate
Free
Human Resources
Employee Relations and Discipline
Handling conduct, capability and grievance matters fairly and defensibly. Covers the employee relations climate, informal resolution, investigation,…
- Modules
- 7 modules
- Lessons
- 30 lessons
- Duration
- 5h 51m
- Level
- Intermediate
Free
IT & Software
Data Analysis and Visualisation
Turning data into decisions. Covers framing the question, data types and quality, descriptive statistics and distributions, comparison and…
- Modules
- 7 modules
- Lessons
- 30 lessons
- Duration
- 5h 59m
- Level
- Intermediate
Free
Quality Management
Customer Satisfaction and Complaint Handling
Measuring what customers actually think and handling complaints so that they strengthen the relationship. Covers satisfaction measurement beyond…
- Modules
- 6 modules
- Lessons
- 26 lessons
- Duration
- 3h 46m
- Level
- Beginner
Free
Startup & Entrepreneurship
Customer Discovery and Validation
Finding out whether anyone wants what you intend to build, before you build it. Covers the discovery mindset and getting out of the building, running…
- Modules
- 6 modules
- Lessons
- 26 lessons
- Duration
- 3h 55m
- Level
- Beginner
Free
Sales & Marketing
Consultative Selling Fundamentals
Selling by understanding the customer rather than pitching at them. Covers the shift from product selling to consultative selling, buyer psychology…
- Modules
- 6 modules
- Lessons
- 26 lessons
- Duration
- 3h 53m
- Level
- Beginner
Free
Accounting & Finance
Cash Flow and Working Capital Management
Keeping a business solvent. Covers why profit is not cash, the cash conversion cycle, managing inventory, receivables and payables, short-term cash…
- Modules
- 7 modules
- Lessons
- 30 lessons
- Duration
- 5h 49m
- Level
- Intermediate
Free
Startup & Entrepreneurship
Business Model Design
Designing how a business creates, delivers and captures value. Covers the components of a business model, revenue models and pricing, cost structure…
- Modules
- 7 modules
- Lessons
- 30 lessons
- Duration
- 6h
- Level
- Intermediate
Free
Accounting & Finance
Budgeting and Forecasting
Planning financially and keeping the plan useful. Covers the purpose of budgets and their behavioural effects, building operating and capital…
- Modules
- 7 modules
- Lessons
- 30 lessons
- Duration
- 5h 48m
- Level
- Intermediate
Free
Accounting & Finance
Bookkeeping and Double Entry
The foundation of every accounting system. Covers the accounting equation, debits and credits, the chart of accounts, journals and ledgers, day books…
- Modules
- 6 modules
- Lessons
- 26 lessons
- Duration
- 4h 2m
- Level
- Beginner
Free
Accounting & Finance
Accounts Payable and Receivable
Running the purchase-to-pay and order-to-cash processes accurately and securely. Covers supplier onboarding, invoice processing and matching, payment…
- Modules
- 6 modules
- Lessons
- 27 lessons
- Duration
- 3h 37m
- Level
- Beginner
Classroom and in-house courses
See them in the catalogueInstructor-led
Online
Human Resources
HR for Non-HR Managers
Equip managers with the essential HR skills needed to effectively manage their teams and handle HR-related situations.
- Duration
- 2 days
- Modules
- 4 modules
- Level
- Beginner
Instructor-led
Online
Human Resources
Introduction to Human Resources Training
A comprehensive introduction to the field of Human Resources, ideal for those new to HR or managers needing to understand the HR function.
- Duration
- 3 days
- Modules
- 6 modules
- Level
- Beginner
Instructor-led
In-House
Human Resources
Recruitment Skills and Interviewing Techniques
This course equips participants with the essential skills for effective recruitment and interviewing to attract and select the best talent.
- Duration
- 2 days
- Modules
- 4 modules
- Level
- Intermediate
Instructor-led
Classroom
Sales & Marketing
Retail Business Management
A comprehensive course on retail business management, from store operations and merchandising to customer experience and e-commerce.
- Duration
- 5 days
- Modules
- 5 modules
- Level
- Intermediate
Instructor-led
Classroom
Sales & Marketing
Customer Relations Management
This course focuses on strategies and techniques to build and maintain strong, long-lasting customer relationships.
- Duration
- 3 days
- Modules
- 4 modules
- Level
- Beginner
Instructor-led
Classroom
Sales & Marketing
Professional Sales Management
This course is designed for sales managers to develop the skills needed to lead, motivate, and manage a high-performing sales team.
- Duration
- 5 days
- Modules
- 5 modules
- Level
- Expert
Instructor-led
Classroom
Health, Safety & Environment
Forklift Operator Training (OSHA 1910.178)
Hands-on forklift operator training aligned with OSHA 29 CFR 1910.178(l): formal instruction, practical driving exercises and an evaluation of each operator's performance.
- Duration
- 2 days
- Modules
- 6 modules
- Level
- Beginner
Instructor-led
Online
Management & Leadership
Dealing with Difficult People
Learn practical strategies for managing difficult conversations and behaviors in the workplace.
- Duration
- 1 day
- Modules
- 4 modules
- Level
- Beginner
Instructor-led
Classroom
Management & Leadership
Inventory Management, Warehousing and Logistics
Master the principles of inventory management, warehousing, and logistics to optimize your supply chain.
- Duration
- 5 days
- Modules
- 5 modules
- Level
- Intermediate
Instructor-led
Online
IT & Software
Bitrix24 Implementation Course
Learn how to implement and customize the Bitrix24 platform to streamline your business operations.
- Duration
- 3 days
- Modules
- 5 modules
- Level
- Intermediate