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Online · Self-pacedFreeSales & MarketingIntermediateEnglish

Handling Objections

Responding to resistance without becoming defensive or adversarial. Covers what objections actually signal, a method for handling any objection, the specific responses to price, timing, competitor and authority objections, preventing objections through better discovery, and recovering when a deal stalls.

Taught by Icompetent Solutions

Modules
7
Lessons
30
Duration
5h 57m
Level
Intermediate
Quizzes
7 graded
Enrolled
9

Course content

7 modules · 30 lessons · 5h 57m

Where objections come from in the buying process, why people resist change, how objections differ from negotiation and complaints, and how to diagnose your own habits under pressure.

  • Where Objections Come From
    Preview
    11 min
  • Why People Resist Change11 min
  • Objections, Negotiation and Complaints11 min
  • Your Habits Under Pressure11 min
  • Objections in Context quiz9 questions · pass 70%

Topics covered

Objection Handling
Sales Skills
Price Objection
Selling
Communication

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