Online · Self-pacedFreeSales & MarketingIntermediateEnglish
Handling Objections
Responding to resistance without becoming defensive or adversarial. Covers what objections actually signal, a method for handling any objection, the specific responses to price, timing, competitor and authority objections, preventing objections through better discovery, and recovering when a deal stalls.
Taught by Icompetent Solutions
- Modules
- 7
- Lessons
- 30
- Duration
- 5h 57m
- Level
- Intermediate
- Quizzes
- 7 graded
- Enrolled
- 3
Course content
7 modules · 30 lessons · 5h 57m
Where objections come from in the buying process, why people resist change, how objections differ from negotiation and complaints, and how to diagnose your own habits under pressure.
- Where Objections Come FromPreview11 min
- Why People Resist Change11 min
- Objections, Negotiation and Complaints11 min
- Your Habits Under Pressure11 min
- Objections in Context quiz9 questions · pass 70%
Topics covered
Objection Handling
Sales Skills
Price Objection
Selling
Communication
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