Online · Self-pacedFreeManagement & LeadershipBeginnerEnglish
Operations Management
A practical beginner’s introduction to running the part of any organisation that produces its products and services, in manufacturing and in services alike. Learn the five performance objectives, process and layout types, capacity and scheduling, inventory basics, quality and dependability, and how to measure and improve performance with simple, worked calculations.
Taught by iCompetent
- Modules
- 6
- Lessons
- 28
- Duration
- 4h 9m
- Level
- Beginner
- Quizzes
- 6 graded
- Enrolled
- 4
Course content
6 modules · 28 lessons · 4h 9m
Operations as the part of every organisation that turns inputs into products and services, how operations differ, the five performance objectives, and where the operations manager’s job begins and ends.
- Operations as a Transformation ProcessPreview8 min
- How Operations Differ: The Four Vs8 min
- The Five Performance Objectives9 min
- Order Winners, Qualifiers and Trade-offs8 min
- The Operations Manager’s Role and Neighbours8 min
- What operations management is — quiz7 questions · pass 70%
Topics covered
Operations Management
Capacity Planning
Process Design
Inventory Management
Quality Management
Productivity
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