Online · Self-pacedFreeHuman ResourcesIntermediateEnglish
Workplace Investigations and Grievances
A practical course for human resources practitioners and managers who handle grievances or are asked to investigate complaints at work. Learn to run a fair grievance procedure, plan an investigation, interview complainants, witnesses and respondents, collect and weigh evidence, reach findings on the balance of probabilities and write a clear, neutral report. It teaches principles and common international practice; employment law differs by country, so always check local law and policy.
Taught by iCompetent
- Modules
- 7
- Lessons
- 35
- Duration
- 7h 18m
- Level
- Intermediate
- Quizzes
- 7 graded
Course content
7 modules · 35 lessons · 7h 18m
What workplace investigations and grievance procedures are for, the words used in them, the principles of fairness behind every step, the legal and policy frame, and who does what.
- Why Workplace Investigations MatterPreview12 min
- The Vocabulary of Grievances and Investigations12 min
- The Principles of a Fair Process13 min
- The Legal and Policy Frame12 min
- Roles in a Grievance or Investigation12 min
- Foundations — quiz6 questions · pass 70%
Topics covered
Workplace Investigations
Grievance Procedures
Investigation Interviews
Evidence and Findings
Investigation Reports
Employee Relations
Prefer to learn with a trainer?
We deliver the same material as classroom and in-house programmes, tailored to your team and your site.
Browse classroom coursesReviews
No one has reviewed this course yet. If you have taken it, yours would be the first.
There are no published reviews for this course yet.
Write a review
Checking your account…