Public administration, agencies and municipal services.
Courses
37
Skills
0
Accounting & Finance
Independent preparation for all three parts of the Certified Internal Auditor (CIA) exam as revised to the Global Internal Audit Standards: internal…
Accounting & Finance
Independent exam preparation for the Certified Fraud Examiner (CFE) Exam, following the three sections of the exam introduced in June 2026: fraud…
Management & Leadership
A practical introduction to business risk for team leaders, line managers, supervisors and business owners in any sector, built on the ISO 31000:2018…
Management & Leadership
The second course in the series after "Risk Management for Managers", for people who already run a risk register and now need to manage risk across a…
Sales & Marketing
Winning formal tenders and running a disciplined bid process. Covers the tender landscape and documents, the bid/no-bid decision, positioning before…
Management & Leadership
Thinking beyond the immediate and turning direction into action. Covers what strategy actually is, analysing the external and internal position,…
Project Management
Managing the people who determine whether a project succeeds. Covers stakeholder identification and analysis, engagement strategies for different…
Administration & Office Management
Organising an organisation’s information so it can be found, trusted and lawfully disposed of. Covers what makes a record, classification and file…
Project Management
Buying goods and services for a project and managing what happens afterwards. Covers the make-or-buy decision, procurement strategy and contract…
Project Management
Managing groups of projects and the whole investment portfolio. Covers the distinction between project, programme and portfolio, programme structure…
Administration & Office Management
Buying goods and services for an office properly and economically. Covers the purchasing process and delegated authority, specifying requirements,…
Health, Safety & Environment
Managing the health risks of office and screen-based work, including hybrid and home working. Covers workstation setup and assessment, posture and…
Administration & Office Management
The core skills of running an office well. Covers the administrator’s role and professional conduct, workload and priority management, office systems…
Administration & Office Management
Supporting meetings so that decisions are made and recorded properly. Covers preparation and papers, agenda construction, listening and note-taking…
IT & Software
The working knowledge of computing that every office and site role now needs. Covers hardware and operating systems, files and storage, networks and…
Accounting & Finance
Designing and operating the controls that protect an organisation from loss. Covers the control environment and risk assessment, segregation of…
Administration & Office Management
Working effectively as an executive or personal assistant. Covers the partnership with the executive, gatekeeping and representing them, managing…
Health, Safety & Environment
Building an emergency plan people can actually follow under pressure. Covers scenario selection, command structure and roles, alerting and…
Human Resources
Building a workplace where people are treated fairly and can contribute fully. Covers the legal framework and protected characteristics, bias in…
Administration & Office Management
Managing calendars and arranging travel so that time is used well and journeys work. Covers diary management principles, scheduling across people and…
Management & Leadership
Getting the right things done and building capacity in others. Covers prioritisation and where management time actually goes, planning and protecting…
Administration & Office Management
Entering and maintaining data that people can rely on. Covers why data quality matters, sources of error and how to prevent them, checking and…
IT & Software
The security knowledge every employee needs, whatever their role. Covers the threat landscape, phishing and social engineering, passwords and…
Health, Safety & Environment
Managing the consequences of a serious event beyond the immediate emergency response. Covers crisis team structure and decision making under…
Management & Leadership
Communicating so that people understand, believe and act. Covers the principles of effective communication, listening properly, presenting and…
Management & Leadership
Leading organisational change so that it actually takes hold. Covers why change fails, how people experience it, planning and sequencing change,…
Administration & Office Management
Writing clearly at work so that people understand and act. Covers planning and structure, plain language and grammar that matters, email that gets…
Accounting & Finance
A practical introduction to auditing a management system from the inside. Learn how an audit is planned, opened, conducted and closed, how to gather…
Accounting & Finance
This course provides insights into an organization's culture, policies, procedures, and aids board and management oversight by verifying internal controls such as operating effectiveness, risk mitigation controls, and compliance with any relevant laws or regulations.
Human Resources
Align your HR practices with business strategy to drive organizational success.
Human Resources
Learn how to conduct structured, competency-based interviews to identify and hire the best talent for your organization.
Human Resources
This course provides the knowledge and skills needed to effectively budget for HR training programs, from needs assessment and cost analysis to ROI evaluation.
Human Resources
Learn how to conduct a comprehensive audit of the HR function to ensure compliance, efficiency, and alignment with organizational goals.
Human Resources
This training equips participants with the necessary skills to conduct job analysis and write effective job descriptions, which are fundamental for recruitment, performance management, and compensation.
Management & Leadership
A course for senior leaders to enhance their strategic thinking, decision-making, and change management skills.
Administration & Office Management
Develop the essential skills to become a highly effective and professional office manager.
Management & Leadership
A comprehensive course on integrating Governance, Risk Management, and Compliance (GRC) activities to achieve principled performance.