Online · Self-pacedFreeManagement & LeadershipBeginnerEnglish
Internal Communications
A practical introduction to communicating with employees, for new internal communications staff, HR and office professionals, and managers who keep a team or site informed. Learn to map audiences including frontline and shift workers, choose a channel mix, plan with clear objectives and key messages, support leaders and managers through change and sensitive news, build employee voice, and measure what worked. It covers communication inside the organisation; media and public relations are covered in Corporate Communications and PR.
Taught by iCompetent
- Modules
- 6
- Lessons
- 30
- Duration
- 4h 2m
- Level
- Beginner
- Quizzes
- 6 graded
Course content
6 modules · 30 lessons · 4h 2m
What internal communications is, why it matters to an organisation, who does it, and the principles that good internal communication follows.
- What Internal Communications IsPreview8 min
- Why Internal Communication Matters8 min
- Who Communicates: Roles and Responsibilities8 min
- One-Way, Two-Way and Many-to-Many Communication8 min
- Principles of Good Internal Communication8 min
- Module 1 quiz6 questions · pass 70%
Topics covered
Internal Communications
Communication Planning
Employee Voice
Channel Strategy
Change Communication
Communication Measurement
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