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Contact and support

How to reach a person at iCompetent, and what to include so we can help quickly.

Contact us

Use the form on the contact page. A real person reads every message, and we usually reply within one working day.

What to include

  • The email address of your iCompetent account.
  • The course, skill or certificate number the question is about.
  • What you did, what you expected, and what happened instead — including the exact words of any message on screen.

Help inside the organisation workspace

On corp.icompetent.com, open the menu under your picture and choose Help & Support. It has a full manual for the workspace and a troubleshooting section.

Privacy and terms

Read our Privacy Policy, Terms of Service and Policies. They cover icompetent.com and corp.icompetent.com.