Administration publique, agences et services municipaux.
Cours
54
Compétences
0
Santé, sécurité et environnement (HSE)
For managers, HSE managers and business owners in the United States: how OSHA rules are made and read, how to be ready for an inspection, what…
Management et leadership
Follows on from Supply Chain Management, for buyers, category managers and procurement leads moving from order-by-order buying to strategy. Learn to…
Comptabilité et finance
Independent preparation for all three parts of the Certified Internal Auditor (CIA) exam as revised to the Global Internal Audit Standards: internal…
Comptabilité et finance
Independent exam preparation for the Certified Fraud Examiner (CFE) Exam, following the three sections of the exam introduced in June 2026: fraud…
Ressources humaines
A practical course for human resources practitioners and managers who handle grievances or are asked to investigate complaints at work. Learn to run…
Ressources humaines
A practical course for HR professionals, localisation officers, line managers and contract managers who must hire, develop, keep and report national…
Management et leadership
A practical introduction to acting with integrity at work, for every employee and new team leader in any sector. Learn to recognise ethical issues…
Management et leadership
A practical course for managers, HR business partners and internal consultants who need to diagnose how an organisation is built and redesign it to…
Informatique et logiciels
For people who already use Word every day and now produce long, formal or shared documents: procedures, reports, manuals and standard letters. Learn…
Management et leadership
A practical course for anyone who plans and runs meetings and workshops: team leaders, project coordinators, specialists and managers. Learn to set…
Administration et gestion de bureau
A practical course for mailroom clerks, office assistants, visitor desk staff and office managers who run the flow of post, parcels and visitors…
Ressources humaines
A practitioner course for HR and reward professionals and evaluation panel members on measuring the relative size of jobs and building grade…
Management et leadership
A practical introduction to communicating with employees, for new internal communications staff, HR and office professionals, and managers who keep a…
Management et leadership
A practical introduction to judging what to believe at work, for any employee or team leader. Learn to find the premises, conclusion and hidden…
Management et leadership
A practical course for new and serving directors and the senior managers who work with boards, built around the G20/OECD Principles of Corporate…
Administration et gestion de bureau
Practical training for people who keep a company’s legal house in order: statutory registers, board and shareholder meetings, minutes and…
Management et leadership
Learn to write, review and sponsor a business case that decision makers can trust, using the five-case model: the case for change, options appraisal,…
Management et leadership
A practical introduction for managers and team leaders who need to turn an agreed strategy into measures and goals that people can act on. Learn the…
Ressources humaines
A practical beginner course for line managers, supervisors and HR staff on managing absence fairly and supportively. Learn how an absence policy…
Management et leadership
A practical introduction to business risk for team leaders, line managers, supervisors and business owners in any sector, built on the ISO 31000:2018…
Management et leadership
The second course in the series after "Risk Management for Managers", for people who already run a risk register and now need to manage risk across a…
Ventes et marketing
Winning formal tenders and running a disciplined bid process. Covers the tender landscape and documents, the bid/no-bid decision, positioning before…
Management et leadership
Thinking beyond the immediate and turning direction into action. Covers what strategy actually is, analysing the external and internal position,…
Gestion de projet
Managing the people who determine whether a project succeeds. Covers stakeholder identification and analysis, engagement strategies for different…
Administration et gestion de bureau
Organising an organisation’s information so it can be found, trusted and lawfully disposed of. Covers what makes a record, classification and file…
Gestion de projet
Buying goods and services for a project and managing what happens afterwards. Covers the make-or-buy decision, procurement strategy and contract…
Gestion de projet
Managing groups of projects and the whole investment portfolio. Covers the distinction between project, programme and portfolio, programme structure…
Administration et gestion de bureau
Buying goods and services for an office properly and economically. Covers the purchasing process and delegated authority, specifying requirements,…
Santé, sécurité et environnement (HSE)
Managing the health risks of office and screen-based work, including hybrid and home working. Covers workstation setup and assessment, posture and…
Administration et gestion de bureau
The core skills of running an office well. Covers the administrator’s role and professional conduct, workload and priority management, office systems…
Administration et gestion de bureau
Supporting meetings so that decisions are made and recorded properly. Covers preparation and papers, agenda construction, listening and note-taking…
Informatique et logiciels
The working knowledge of computing that every office and site role now needs. Covers hardware and operating systems, files and storage, networks and…
Comptabilité et finance
Designing and operating the controls that protect an organisation from loss. Covers the control environment and risk assessment, segregation of…
Administration et gestion de bureau
Working effectively as an executive or personal assistant. Covers the partnership with the executive, gatekeeping and representing them, managing…
Santé, sécurité et environnement (HSE)
Building an emergency plan people can actually follow under pressure. Covers scenario selection, command structure and roles, alerting and…
Ressources humaines
Building a workplace where people are treated fairly and can contribute fully. Covers the legal framework and protected characteristics, bias in…
Administration et gestion de bureau
Managing calendars and arranging travel so that time is used well and journeys work. Covers diary management principles, scheduling across people and…
Management et leadership
Getting the right things done and building capacity in others. Covers prioritisation and where management time actually goes, planning and protecting…
Administration et gestion de bureau
Entering and maintaining data that people can rely on. Covers why data quality matters, sources of error and how to prevent them, checking and…
Informatique et logiciels
The security knowledge every employee needs, whatever their role. Covers the threat landscape, phishing and social engineering, passwords and…
Santé, sécurité et environnement (HSE)
Managing the consequences of a serious event beyond the immediate emergency response. Covers crisis team structure and decision making under…
Management et leadership
Communicating so that people understand, believe and act. Covers the principles of effective communication, listening properly, presenting and…
Management et leadership
Leading organisational change so that it actually takes hold. Covers why change fails, how people experience it, planning and sequencing change,…
Administration et gestion de bureau
Writing clearly at work so that people understand and act. Covers planning and structure, plain language and grammar that matters, email that gets…
Comptabilité et finance
A practical introduction to auditing a management system from the inside. Learn how an audit is planned, opened, conducted and closed, how to gather…
Comptabilité et finance
This course provides insights into an organization's culture, policies, procedures, and aids board and management oversight by verifying internal controls such as operating effectiveness, risk mitigation controls, and compliance with any relevant laws or regulations.
Ressources humaines
Align your HR practices with business strategy to drive organizational success.
Ressources humaines
Learn how to conduct structured, competency-based interviews to identify and hire the best talent for your organization.
Ressources humaines
This course provides the knowledge and skills needed to effectively budget for HR training programs, from needs assessment and cost analysis to ROI evaluation.
Ressources humaines
Learn how to conduct a comprehensive audit of the HR function to ensure compliance, efficiency, and alignment with organizational goals.
Ressources humaines
This training equips participants with the necessary skills to conduct job analysis and write effective job descriptions, which are fundamental for recruitment, performance management, and compensation.
Management et leadership
A course for senior leaders to enhance their strategic thinking, decision-making, and change management skills.
Administration et gestion de bureau
Develop the essential skills to become a highly effective and professional office manager.
Management et leadership
A comprehensive course on integrating Governance, Risk Management, and Compliance (GRC) activities to achieve principled performance.
