Online · Self-pacedFreeManagement & LeadershipBeginnerEnglish
Cross-Cultural Communication
A practical introduction to communicating and working with colleagues, customers and suppliers from other cultures. Learn the main models of cultural difference, how directness, hierarchy, time, trust and religion shape everyday work, how to speak and write so a shared working language works for everyone, and how to help a multinational team agree its ways of working. It is for anyone who works across countries, from office staff and engineers to supervisors and managers.
Taught by iCompetent
- Modules
- 6
- Lessons
- 28
- Duration
- 4h 14m
- Level
- Beginner
- Quizzes
- 6 graded
Industries
Course content
6 modules · 28 lessons · 4h 14m
What culture is, how it shapes the way people send and read messages, how to use cultural patterns without stereotyping, and what happens when people move into a new culture.
- What Culture IsPreview8 min
- How Culture Shapes Communication9 min
- Generalisations Versus Stereotypes8 min
- Culture Shock and Adjustment9 min
- Module 1 quiz7 questions · pass 70%
Topics covered
Cross-Cultural Communication
Cultural Dimensions
Multinational Teams
Global English
Cultural Intelligence
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