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Online · Self-pacedFreeHealth, Safety & EnvironmentIntermediateEnglish

Learning From Incidents

Turning investigation findings into organisational change that lasts. Covers why lessons are not learned, writing and distributing alerts people read, applying findings from other organisations, and verifying that learning actually changed behaviour and conditions.

Taught by Icompetent Solutions

Modules
7
Lessons
30
Duration
5h 54m
Level
Intermediate
Quizzes
7 graded
Enrolled
4

Course content

7 modules · 30 lessons · 5h 54m

What the course covers, the learning cycle, the reporting culture it depends on, learning from near misses and normal work, and choosing which events to learn from.

  • What Learning From Incidents Means
    Preview
    11 min
  • The Learning Cycle11 min
  • Reporting Culture and Just Culture12 min
  • Learning From Near Misses and Normal Work11 min
  • Choosing What to Learn From11 min
  • Foundations of Learning From Incidents quiz9 questions · pass 70%

Topics covered

Incident Management
Learning From Incidents
Safety Alerts
Knowledge Management
Organisational Learning
Verification

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