Online · Self-pacedFreeHealth, Safety & EnvironmentIntermediateEnglish
Learning From Incidents
Turning investigation findings into organisational change that lasts. Covers why lessons are not learned, writing and distributing alerts people read, applying findings from other organisations, and verifying that learning actually changed behaviour and conditions.
Taught by Icompetent Solutions
- Modules
- 7
- Lessons
- 30
- Duration
- 5h 54m
- Level
- Intermediate
- Quizzes
- 7 graded
- Enrolled
- 6
Course content
7 modules · 30 lessons · 5h 54m
What the course covers, the learning cycle, the reporting culture it depends on, learning from near misses and normal work, and choosing which events to learn from.
- What Learning From Incidents MeansPreview11 min
- The Learning Cycle11 min
- Reporting Culture and Just Culture12 min
- Learning From Near Misses and Normal Work11 min
- Choosing What to Learn From11 min
- Foundations of Learning From Incidents quiz9 questions · pass 70%
Topics covered
Incident Management
Learning From Incidents
Safety Alerts
Knowledge Management
Organisational Learning
Verification
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