Online · Self-pacedFreeHealth, Safety & EnvironmentBeginnerEnglish
Root Cause Analysis: 5 Whys and Fishbone
Two accessible root cause techniques used well rather than mechanically. Covers 5 Whys and its failure modes, cause and effect diagrams, causal factor charting, testing a candidate root cause and choosing corrective actions that actually remove it.
Taught by Icompetent Solutions
- Modules
- 6
- Lessons
- 26
- Duration
- 3h 53m
- Level
- Beginner
- Quizzes
- 6 graded
- Enrolled
- 20
Industries
Course content
6 modules · 26 lessons · 3h 53m
Symptoms, causes and root causes; when to use root cause analysis; problem statements; and gathering facts first.
- Symptoms, Causes and Root CausesPreview8 min
- When to Use Root Cause Analysis8 min
- Writing a Clear Problem Statement8 min
- Gathering Facts Before Analysis8 min
- Orientation quiz9 questions · pass 70%
Topics covered
Incident Management
Root Cause Analysis
5 Whys
Fishbone
Ishikawa
Corrective Action
Prefer to learn with a trainer?
We deliver the same material as classroom and in-house programmes, tailored to your team and your site.
Browse classroom coursesReviews
No one has reviewed this course yet. If you have taken it, yours would be the first.
There are no published reviews for this course yet.
Write a review
Checking your account…