Online · Self-pacedFreeHealth, Safety & EnvironmentBeginnerEnglish
Root Cause Analysis: 5 Whys and Fishbone
Two accessible root cause techniques used well rather than mechanically. Covers 5 Whys and its failure modes, cause and effect diagrams, causal factor charting, testing a candidate root cause and choosing corrective actions that actually remove it.
Taught by Icompetent Solutions
- Modules
- 6
- Lessons
- 26
- Duration
- 3h 53m
- Level
- Beginner
- Quizzes
- 6 graded
- Enrolled
- 34
Industries
Course content
6 modules · 26 lessons · 3h 53m
Symptoms, causes and root causes; when to use root cause analysis; problem statements; and gathering facts first.
- Symptoms, Causes and Root CausesPreview8 min
- When to Use Root Cause Analysis8 min
- Writing a Clear Problem Statement8 min
- Gathering Facts Before Analysis8 min
- Orientation quiz9 questions · pass 70%
Topics covered
Incident Management
Root Cause Analysis
5 Whys
Fishbone
Ishikawa
Corrective Action
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