Online · Self-pacedFreeQuality ManagementBeginnerEnglish
Process Mapping and Turtle Diagrams
Making how work actually happens visible, so it can be managed and improved. Covers process identification and sequence, flowcharts and swimlanes, turtle diagrams, value stream mapping, and using maps to find the hand-offs where systems fail.
Taught by Icompetent Solutions
- Modules
- 6
- Lessons
- 26
- Duration
- 3h 54m
- Level
- Beginner
- Quizzes
- 6 graded
- Enrolled
- 9
Industries
Course content
6 modules · 26 lessons · 3h 54m
What process mapping is, why organisations use it, the basic words you need, a first high-level view of any process, and the main types of map.
- What Process Mapping IsPreview8 min
- The Basic Words of Process Thinking8 min
- A First High-Level View of a Process8 min
- Types of Process Map8 min
- Why Map Processes quiz8 questions · pass 70%
Topics covered
Process Mapping
Turtle Diagram
Swimlane
Value Stream
Process Approach
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