Online · Self-pacedFreeQuality ManagementIntermediateEnglish
Cost of Poor Quality
Quantifying what failure actually costs so that improvement competes for resources. Covers the four quality cost categories, finding the hidden costs, the one-ten-hundred rule, building a credible cost model, and using the figures to make and validate a business case.
Taught by Icompetent Solutions
- Modules
- 7
- Lessons
- 30
- Duration
- 5h 48m
- Level
- Intermediate
- Quizzes
- 7 graded
- Enrolled
- 3
Industries
Course content
7 modules · 30 lessons · 5h 48m
Why failure costs matter to the business, where the cost of quality models came from, and where the data sits.
- Why Quality Costs Matter to the BusinessPreview11 min
- Where the Cost of Quality Models Came From11 min
- Quality Costs Beyond the Factory11 min
- Where the Data Lives12 min
- Quality costs in context quiz9 questions · pass 70%
Topics covered
Cost of Quality
COPQ
Failure Cost
Business Case
Prevention
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