Online · Self-pacedFreeQuality ManagementIntermediateEN
Cost of Poor Quality
Quantifying what failure actually costs so that improvement competes for resources. Covers the four quality cost categories, finding the hidden costs, the one-ten-hundred rule, building a credible cost model, and using the figures to make and validate a business case.
Taught by Icompetent Solutions
- Modules
- 3
- Lessons
- 6
- Duration
- 1h 9m
- Level
- Intermediate
- Quizzes
- 3 graded
Course content
3 modules · 6 lessons · 1h 9m
Prevention, appraisal, internal failure and external failure.
- Categorising Quality CostsPreview12 min
- The One-Ten-Hundred Rule11 min
- Module 1 quiz4 questions · pass 70%
Topics covered
Cost of Quality
COPQ
Failure Cost
Business Case
Prevention
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