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Online · Self-pacedFreeQuality ManagementIntermediateEnglish

Nonconformity and 8D Problem Solving

Handling nonconforming output and solving the problems behind it. Covers identification and containment, disposition and concession, the eight disciplines method, distinguishing occurrence from escape causes, and verifying that corrective action worked.

Taught by Icompetent Solutions

Modules
7
Lessons
31
Duration
6h 8m
Level
Intermediate
Quizzes
7 graded
Enrolled
11

Course content

7 modules · 31 lessons · 6h 8m

What a nonconformity is, the difference between correction and corrective action, how to choose the right level of response, and how to report a nonconformity so others can act on it.

  • What Counts as a Nonconformity
    Preview
    11 min
  • Correction and Corrective Action11 min
  • Choosing the Level of Response11 min
  • Writing a Good Nonconformity Report11 min
  • Nonconformity and the Problem-Solving Response quiz9 questions · pass 70%

Topics covered

Nonconformity
8D
Containment
Corrective Action
Concession

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