Managing Workplace Stress
For managers, supervisors, HR and HSE staff who manage the organization’s side of job stress: the NIOSH definition, the causes in the work, psychosocial risk assessment, interventions at three levels, job design, manager conversations, employee assistance programs, return to work, evaluation and confidentiality, with the UK HSE Management Standards and ISO 45003:2021 as frameworks. It is not affiliated with or endorsed by NIOSH or OSHA; OSHA has no standard on workplace stress, so the course teaches good practice rather than an OSHA requirement. It is not clinical or medical advice, and your employer remains responsible for its own policies and site arrangements.
- Modules
- 6
- Participants max.
- 20
- Langue
- EN
Ce qu'elle couvre habituellement
- 1
Orientation: What Job Stress Is and Why It Matters
- About This Course and the Organization’s Part in Job Stress
- Job Stress, Pressure and Challenge
- Psychosocial Hazards: The Causes That Sit in the Work
- Health, Safety and Business Effects of Job Stress
- Myths That Stop Organizations Acting
- 2
The Legal and Standards Landscape
- The US Legal Position: No OSHA Stress Standard
- NIOSH Guidance and Total Worker Health
- The UK HSE Management Standards
- ISO 45003:2021 and Psychosocial Risk in a Management System
- Choosing a Framework for Your Organization
- 3
Assessing Psychosocial Risk
- The Psychosocial Risk Assessment Process
- Staff Surveys: Design, Response and Reporting
- Reading Organizational Data: Absence, Turnover, Grievances and More
- Focus Groups and Talking With Teams
- Prioritizing Risks and Writing the Action Plan
- 4
Interventions and Job Design
- Three Levels of Intervention
- Workload, Demands and Control
- Role Clarity, Change and Fair Treatment
- Shift Work, Long Hours and Fatigue
- Remote, Hybrid and Lone Work
- 5
Managers, Support and Return to Work
- The Manager as a Source of Stress and a Protection Against It
- Noticing Signs and Opening a Supportive Conversation
- Employee Assistance Programs and Signposting
- Supporting a Return to Work After Stress-Related Absence
- Harassment, Bullying and Workplace Violence as Stressors
- 6
Evaluation, Privacy and Putting It Together
- Evaluating Interventions
- Confidentiality and Privacy of Stress-Related Information
- Building a Program That Lasts: Policy, Roles and Review
- Case Study: A Logistics Depot Under Pressure
- Case Study and Next Steps: Change in an Engineering Office
Cette page décrit ce que la formation couvre habituellement. Chaque prestataire de formation peut modifier le contenu, la durée et l'ordre pour s'adapter au groupe. Confirmez le contenu final avec le prestataire de formation avant de réserver.
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Managing Workplace Stress
6 h 14 min
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