Online · Self-pacedFreeQuality ManagementBeginnerEnglish
A3 Problem Solving and PDCA
A practical beginner course in solving recurring problems with the Plan-Do-Check-Act cycle and the one-page A3 report, for team leaders, engineers, office staff and anyone asked to stop a problem coming back. Learn each box of the A3, from a clear problem statement and facts gathered at gemba to a tested root cause, countermeasures, experiments and follow-up, plus coaching, catchball and an introduction to Toyota Kata. It ends with a complete worked A3 and does not award a belt or certification.
Taught by iCompetent
- Modules
- 7
- Lessons
- 33
- Duration
- 4h 49m
- Level
- Beginner
- Quizzes
- 7 graded
Course content
7 modules · 33 lessons · 4h 49m
Why recurring problems survive quick fixes, how the Plan-Do-Check-Act cycle works, where it came from, and the scientific thinking behind it.
- Recurring Problems and the Urge to Jump to SolutionsPreview8 min
- The Four Stages of PDCA9 min
- Shewhart, Deming and PDSA9 min
- Scientific Thinking: Hypotheses and Predictions9 min
- Where A3 and PDCA Fit Among Other Methods8 min
- Module 1 quiz7 questions · pass 70%
Topics covered
A3 Problem Solving
PDCA
Root Cause Analysis
Lean
Continuous Improvement
Toyota Kata
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