Online · Self-pacedFreeManagement & LeadershipIntermediateEnglish
Managing People and Performance
The practical work of managing individuals well. Covers setting expectations and objectives, one-to-ones and ongoing feedback, performance reviews that are worth holding, diagnosing and addressing underperformance, recognising and retaining good people, and the formal processes managers must get right.
Taught by Icompetent Solutions
- Modules
- 7
- Lessons
- 30
- Duration
- 5h 50m
- Level
- Intermediate
- Quizzes
- 7 graded
- Enrolled
- 13
Course content
7 modules · 30 lessons · 5h 50m
What managing performance really involves, what drives a person’s results, how to adapt your approach to each person, and the trust that makes every later conversation possible.
- The Performance Management CyclePreview11 min
- What Drives Performance: Ability, Motivation and Opportunity11 min
- Adapting Your Style to the Person12 min
- Trust and Psychological Safety in the Manager Relationship11 min
- Module quiz: The manager’s role in performance8 questions · pass 70%
Topics covered
Performance Management
Feedback
One to Ones
Underperformance
People Management
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First-Time Manager · 7 courses
- 1Leadership FundamentalsFree
- 2Managing People and PerformanceThis course
- 3Delegation and Time ManagementFree
- 4Coaching and Developing PeopleFree
- 5Managing Difficult Conversations and ConflictFree
- 6Decision Making and Problem SolvingFree
- 7Team Building and MotivationFree
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