Online · Self-pacedFreeManagement & LeadershipIntermediateEnglish
Decision Making and Problem Solving
Making better decisions and solving problems properly rather than treating symptoms. Covers decision types and how to match process to importance, cognitive biases and how to counter them, structured problem solving and root cause analysis, group decision making, and deciding under uncertainty.
Taught by Icompetent Solutions
- Modules
- 7
- Lessons
- 30
- Duration
- 5h 52m
- Level
- Intermediate
- Quizzes
- 7 graded
- Enrolled
- 19
Course content
7 modules · 30 lessons · 5h 52m
What makes a decision good regardless of outcome, how to frame the real question, who has the right to decide, and how to separate facts from assumptions and opinions.
- What Makes a Decision GoodPreview11 min
- Framing the Real Question11 min
- Decision Rights and Roles11 min
- Facts, Assumptions and Opinions11 min
- Foundations of Good Decisions quiz8 questions · pass 70%
Topics covered
Decision Making
Problem Solving
Root Cause Analysis
Cognitive Bias
Critical Thinking
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