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Online · Self-pacedFreeManagement & LeadershipIntermediateEnglish

Decision Making and Problem Solving

Making better decisions and solving problems properly rather than treating symptoms. Covers decision types and how to match process to importance, cognitive biases and how to counter them, structured problem solving and root cause analysis, group decision making, and deciding under uncertainty.

Taught by Icompetent Solutions

Modules
7
Lessons
30
Duration
5h 52m
Level
Intermediate
Quizzes
7 graded
Enrolled
4

Course content

7 modules · 30 lessons · 5h 52m

What makes a decision good regardless of outcome, how to frame the real question, who has the right to decide, and how to separate facts from assumptions and opinions.

  • What Makes a Decision Good
    Preview
    11 min
  • Framing the Real Question11 min
  • Decision Rights and Roles11 min
  • Facts, Assumptions and Opinions11 min
  • Foundations of Good Decisions quiz8 questions · pass 70%

Topics covered

Decision Making
Problem Solving
Root Cause Analysis
Cognitive Bias
Critical Thinking

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